Oki Data CONFIDENTIAL
45850101TH Rev.1
2-18
2. TROUBLESHOOTING PROCEDURES
No. Category PJL Status
Code
Panel messages
Description
9
Error
(ONLINE)
40827
Power OFF/ON
Message Data
written OK.
Indicates that message data to be updated has
been written successfully.
10 Error
(ONLINE)
40828
Please check data.
Message Data
Write Error
%CODE%
Indicates that writing of message data to be
uploaded has been failed.
%CODE% is a decimal value (one digit) and
represents the cause of failure in writing.
= 1 … FAIL: Other errors.
= 2 … DATA_ERROR: Hash check error in data
reading/writing, or abnormal FLASH
= 3 … OVERFLOW: Downloading failure due to
FLASH memory full at starting or during writing in
a language file
= 4 … MEMORYFULL: Memory reservation
failure
= 5 … UNSUPPORTED_DATA: Downloading
data unsupported on the MFP
11 Error
491
492
493
494
490
472yy
473yy
475yy
476yy
470yy
Paper %TRAY% is
empty.
Set %MEDIA_
SIZE%.
Press the [Details]
button for help.
Printing request is issued to an empty tray.
Load paper that was set in %MEDIA_SIZE%.
(It takes a while until the status disappears after
you have closed the tray and the lever lifted.)
Error 491:Tray1
Error 492:Tray2
Error 493:Tray3
Error 494:Tray4
Error 490:MP Tray
The unit of paper size in Custom: The unit
specified for MP Tray (menu setting) is used if
no unit is specified by the driver. When the driver
specifies a unit, the unit is used for display.
12 Error
440
441
442
4600x
46002(Tray1)
46003(Tray2)
46005(Tray3)
%TRAY% cassette
is missing.
Open and Close
the indicated
cassette.
Press the [Details]
button for help.
Indicates removal of the paper cassette of Tray
1/2/3 that is a paper path in attempting to print
from Tray 2/3/4.
Error 440:Tray1
Error 441:Tray2
Error 442:Tray3
No. Category PJL Status
Code
Panel messages
Description
13 Error
430
431
432
433
46012(Tray1)
46013(Tray2)
46015(Tray3)
46016(Tray4)
%TRAY% cassette
is missing.
Open and Close
the indicated
cassette.
Press the [Details]
button for help.
Indicates that paper feed is unavailable in
attempting to print from Tray 1/2/3/4 due to
removal of the paper cassette of Tray 1/2/3/4.
Error 430:Tray1
Error 431:Tray2
Error 432:Tray3
Error 433:Tray4
Note: If the paper cassette of the tray is removed
during displaying paper request (no.124, 125),
system will display that tray is removed (this
display)
14 Error
420
30097
Insufficient
memory.
Please see Help for
details.
Memory capacity overflows due to the following
reason.
Install expansion RAM or decrease the data
amount.
- Too much print data in a page.
- Too much Macro data.
- Too much DLL data.
- After frame buffer compression, over flow
occurred.
15 Error
415
416
40957 (M)
40958 (C)
%COLOR% Waste
Toner Full
Replace with new
Toner Cartridge.
Press the [Details]
button for help.
Indicates that a waste toner box represented by
Magenta and Cyan has become full and needs to
be replaced.
Warning status takes effect at Cover Open/
Close and printing of about 20 copies becomes
available.
16 Error
410
411
412
413
40029 (Y)
40030 (M)
40031 (C)
40028 (K)
%COLOR% Toner
empty.
Replace with new
Toner Cartridge.
Press the [Details]
button for help.
Toner ends.
Error 410 : Y
Error 411 : M
Error 412 : C
Error 413 : K
Warning status takes effect at Cover Open/Close.
