Oki Data CONFIDENTIAL
45850101TH Rev.1
2-21
2. TROUBLESHOOTING PROCEDURES
No. Category PJL Status
Code
Panel messages
Description
32 Error
350
351
352
353
40997 (Y)
40998 (M)
40999 (C)
40996 (K)
%COLOR% Please
install new Image
Drum Unit.
Image Drum Life.
Press the [Details]
button for help.
The life of the image drum (Alarm)
Error 350 : Y
Error 351 : M
Error 352 : C
Error 353 : K
Warning status takes effect at Cover Open/Close.
33 Error
560
561
562
563
40937 (Y)
40938 (M)
40939 (C)
40936 (K)
%COLOR% Please
install new Image
Drum Unit.
Image Drum Life.
Press the [Details]
button for help.
The toner empty error is occurred after the image
drum reached its life.
Error 560 : Y
Error 561 : M
Error 562 : C
Error 563 : K
This is displayed until a user exchanges the
image drum.
34 Error
564
565
566
567
40476 (Y)
40477 (M)
40478 (C)
40475 (K)
%COLOR% Please
install new Image
Drum Unit.
Image Drum Life.
Press the [Details]
button for help.
Notifies the life of the drum.
The operator can prolong the life temporarily by
pressing the OK button.
Error 564 : Y
Error 565 : M
Error 566 : C
Error 567 : K
35 Error
680
681
682
683
40482 (Y)
40483 (M)
40484 (C)
40481 (K)
%COLOR% Install
New Image Drum.
Image Drum Life.
Press the [Details]
button for help.
Notifies the life of the drum absolutely.
This status is appeared after the end of the
prolonged period (see also Error 564~567).
Error 680 : Y
Error 681 : M
Error 682 : C
Error 683 : K
36 Error
354
40971
Fuser Unit Life.
Install New Fuser
Unit.
Press the [Details]
button for help.
Notifies the fuser has reached its life. This is the
error displayed based on the counter to indicate
that the fuser has reached its life, and printing will
stop.
Warning status takes effect at Cover Open/Close.
This error will occur on some user setting mode.
37 Error
355
40970
Belt Unit Life.
Install New Belt
Unit.
Press the [Details]
button for help.
Notifies the transfer belt has reached its life.
This is the error displayed based on the counter
to indicate that the belt has reached its life, and
printing will stop.
Warning status takes effect at Cover Open/Close.
38 Error
348
40926
The Fuser Unit
is not installed
correctly.
Reset Fuser Unit.
Press the [Details]
button for help.
The engine detects the fuser unit error.
It recovers, when a value is able to be normally
read by re-reading after cover closing. When not
recovering, exchange of a fuser unit is needed.
No. Category PJL Status
Code
Panel messages
Description
39 Error
356
40964
Waste Toner Full.
Install New Belt
Unit.
Press the [Details]
button for help.
Indicates waste toner full. Warning status takes
effect only once at Cover Open/Close, and the
error occurs again when about 500 copies have
been printed.
40 Error
544
545
546
547
40915 (Y)
40916 (M)
40917 (C)
40914 (K)
%COLOR% Toner
cartridge not
properly installed.
Press the [Details]
button for help.
Shows that the toner is not supplied (the toner
cannot be detected).
The lever of toner cartridge may not be locked, or
toner cartridge may be set with protection tape.
Shows that the toner cartridge lever has not been
locked.
Error 544 : Y
Error 545 : M
Error 546 : C
Error 547 : K
41 Error
340
341
342
343
40034 (Y)
40035 (M)
40036 (C)
40033 (K)
Image Drum not
properly installed.
%COLOR% Check
Image Drum.
Press the [Details]
button for help.
The image drum is not correctly installed.
Error 340 : Y
Error 341 : M
Error 342 : C
Error 343 : K
42 Error
320
40992
The Fuser Unit
is not installed
correctly.
Reset Fuser Unit.
Press the [Details]
button for help.
The fuser unit is not correctly installed.
43 Error
330
40037
Belt Unit not
installed correctly.
Re-set the Belt
Unit.
Press the [Details]
button for help.
The belt unit is not correctly installed.
44 Error
310
311
587
40021
40991
40720
%COVER% Open.
Press the [Details]
button for help.
The cover is open.
Error 310 : Top Cover
Error 311 : Front Cover
Error 587 : Rear Cover
45 Error
40967
Indicates that receiving the NIC download data.
46 Error
40967
Indicates that finished receiving the NIC
download data.
