Oki Data CONFIDENTIAL
45850101TH Rev.1
2-38
2. TROUBLESHOOTING PROCEDURES
No. Value
(Hex)
Description
Solution
33.
51
Image Data not ready (Decoding or file system
error in scanned or received images)
The transmission state is poor quality.
Wait a few minutes, and require to retry
faxing to the other side.
Or, enquire to the instituting dealer for
the telephone line.
34.
52
Phase-C Time Out (EOL (not in ECM) or
Frame (in ECM) timeout occurred during data
receiving)
The transmission state is poor quality.
Wait a few minutes, and require to retry
faxing to the other side.
Or, enquire to the instituting dealer for
the telephone line.
35.
60
Retry Out (A machine on the other end made
no response in sending Phase-D. Retry error
of post-command.)
The transmission state is poor quality.
Wait a few minutes, and retry faxing.
Or, enquire to the instituting dealer for
the telephone line.
In the case of the other side fax no
response, wait a few minutes and retry it.
Or, enquire to the other side.
Otherwise, in the case of connecting
through IP-circuit, Set to off for the
setting of the Super-G3.
36.
65
RNR time out (Time out error of flow control of
RR/RNR in sending)
This side fax could not receive the valid
response signal in specified term at a fax
sending.
Check the state of the other side fax,
and retry faxing.
37.
66
RTN/PIN Received, EOR/ERR/DCN (Received
RTN/PIN (N-ECM) ERR (ECM))
The sending action is assessed that
could not be continued according the
poor transmission quality.
The fax should be retry with decreasing
the sheets of the sending documents.
Otherwise, in the case of connecting
through IP-circuit, Set to off for the
setting of the Super-G3.
38.
67
Phase-D Invalid Command/Response Rx
(Received an invalid signal.)
In the case of connecting through IP-
circuit, Set to 'OFF' for the setting of
'Super-G3'.
39.
69
Phase-D Response Rec Error (Failed to
receive a control signal at the time of sending)
In the case of connecting through IP-
circuit, Set to 'OFF' for the setting of
'Super-G3'.
40.
6A
EOR error (Received EOR at the time of
receiving)
In the case of connecting through IP-
circuit, Set to 'OFF' for the setting of
'Super-G3'.
41.
80
MODEM hung-up (Couldn't control a modem) The modem device is not under control.
Check the connected state of the FXS
board.
Or, replace the FXS board.
No. Value
(Hex)
Description
Solution
42.
82
V34 t1 timeout, control channel error (T1
timeout with V34 control channel)
In the case of connecting through IP-
circuit, Set to 'OFF' for the setting of
'Super-G3'.
43.
83
V34 t1 timeout, primary channel error (T1
timeout with V34 primary channel)
In the case of connecting through IP-
circuit, Set to 'OFF' for the setting of
'Super-G3'.
44.
84
Data not sent until guard timer expire (Timeout
at PH-C guard timer)
In case of sending: Set to more low
resolution at this side fax, and retry the
sending.
In case of receiving: Require the
resolution set to more low resolution and
retry faxing to the other side.
45.
90
Exceeded the maximum number of digits
of dial entry (A maximum of 80 digits after
unfolding a dial symbol)
The dial digits number is over than 80
because the prefix (symbol: 'N') was
inputted by many times.
Check the destination number.
In the case of the dial number digits
needed over than 80, the calling with
the on-hook dial function or the manual
sending after the calling with a external
telephone is needed.
