Troubleshooting
122
ProSAFE Dual Band Wireless-N Access Point with RFID Support, WNDAP380R
Problems with Date and Time
The Time screen that is accessible through the Configuration > System > Basic > Time menu
choices displays the current date and time of day. The wireless access point uses the
Network Time Protocol (NTP) to obtain the current time from a network time server on the
Internet that you specify in the Time screen (see
Configure Basic General System Settings
and Time Settings
on page
20). Each entry on the Logs screen is stamped with the date and
time of day. Problems with the date and time function can include the following:
•
Date and time shown is Thu Jan 1 08:00:41 CST 1970 or a similar incorrect date and
time. Cause: The wireless access point has not yet successfully reached the network
time server. Check that your Internet access settings are configured correctly. If you have
just completed configuring the wireless access point, wait at least five minutes and check
the date and time again.
•
The day is correct or one day ahead or behind, and the hours are ahead or behind.
Cause: You have selected an incorrect time zone for your area. Specify the correct time
zone on the Time screen (see
Configure Basic General System Settings and Time
Settings
on page
20).
Troubleshoot the RFID Module
If problems occur with the RFID module or the RFID network, you can use the Advanced
Management screen to perform tests using debug commands in hexadecimal format and
view the test results onscreen.
To test the RFID module or RFID network:
1.
Select
RFID > Diagnostics
.
The Advanced Management screen displays:
