116
7
7.
Troubleshooting
This chapter provides information about troubleshooting the wireless access point. After each
problem description, instructions are given to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
•
Is the wireless access point on?
Go to
Basic Functioning
on page
117.
•
Have I connected the wireless access point correctly?
Go to
Basic Functioning
on page
117.
•
I cannot access the Internet or the LAN.
Go to
You Cannot Access the Internet or the LAN from a Wireless-Capable Computer
on
page
118.
•
I cannot access the wireless access point from a browser.
Go to
You Cannot Configure the Wireless Access Point from a Browser
on page
119.
•
A time-out occurs.
Go to
When You Enter a URL or IP Address a Time-Out Error Occurs
on page
120.
•
I have problems with the LAN connection.
Go to
Troubleshoot a TCP/IP Network Using the Ping Utility
on page
120.
•
The date or time is not correct.
Go to
Problems with Date and Time
on page
122.
•
I have problems with the RFID module or RFID connection.
Go to
Troubleshoot the RFID Module
on page
122.
You can find the following troubleshooting information in
Chapter 4, Management
:
•
I cannot remember the wireless access point’s configuration password.
Go to
Change the Administrator Password
on page
73.
•
I want to clear the configuration and start over again.
Go to
Restore the Wireless Access Point to the Factory Default Settings
on page
70.
