Troubleshooting 8-11
Problems and Solutions
Problem
Symptom
Solution
CD-ROM drive
malfunction, cont’d
Cannot access CD-ROM drive.
1. Check that the CD-ROM driver software
is loaded and not corrupted.
2. Check signal and power connections
between the CD-ROM drive, riser board,
and power supply.
3. Check the master/slave jumper settings
(see Section 2).
4. Check the IDE cable. Replace as
necessary.
5. Check the power supply. Replace as
necessary.
6. Check the system board. Replace as
necessary.
7. Check the riser or sound board.
Replace as necessary.
Communication
error
Bad data or no data when
communicating.
1. Check cable connections between
riser board and device.
2. Check that the interface port is
selected.
3. Test or replace the device and
interface cable (see the device
documentation for troubleshooting).
4. Replace the system board.
5. Replace the riser board.
Содержание POWERMATE ES 5200 - SERVICE
Страница 18: ...1 System Overview Configurations Features Components ...
Страница 168: ...4 System Board Connectors Jumpers and Sockets Components Resources ...
Страница 204: ...5 Riser Board Riser Board Connectors Small Desktop Riser Board Connectors Desktop Riser Board Connectors Minitower ...
Страница 222: ...7 Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning ...
Страница 226: ...8 Troubleshooting Checklist Diagnostics ...
Страница 237: ...9 NEC CSD Information Services Service Telephone Numbers Technical Support Product Information ...
Страница 300: ...Regulatory Statements FCC Statement Note for Canada Battery Replacement Battery Disposal ...