Contents
Express5800/R320d-E4, R320d-M4 Maintenance Guide (VMware 5.5)
4
4.3
ftsmaint Examples ..........................................................................................................................32
4.3.1
Displaying System Status ...................................................................................................32
4.3.2
Displaying the Status of a Single System Component ..........................................................34
4.3.3
Bringing System Components Down and Up .......................................................................35
4.3.4
Stopping and Starting the Internal Disk Controller ................................................................36
4.3.5
Diagnostics ........................................................................................................................36
4.3.6
Dump collection ..................................................................................................................37
4.3.7
Updating BMC firmware ......................................................................................................37
4.3.8
Updating BIOS ...................................................................................................................39
4.4
Disabling Auto Reinstallation of CPU Module ...................................................................................41
4.4.1
Disabling auto reinstallation of CPU module ........................................................................41
4.4.2
Scheduling for auto reinstallation of CPU module ................................................................42
5.
Checking the Duplicating Operation of Modules .........................................................................................43
5.1
Evaluate Start and Stop of I/O Modules ...........................................................................................43
5.2
Evaluate Start and Stop of CPU Modules .........................................................................................46
6.
Error Messages ........................................................................................................................................48
6.1
Error Messages by LED Indication ..................................................................................................49
6.2
POST Error Message .....................................................................................................................55
7.
Collecting Failure Information ....................................................................................................................62
7.1
Collection of Collect Logs................................................................................................................62
7.2
Collection of System Information .....................................................................................................63
7.3
Collecting Memory Dump ................................................................................................................64
8.
Troubleshooting ........................................................................................................................................66
8.1
Upon Power On to the End of POST ...............................................................................................67
8.2
Problems with NEC EXPRESSBUILDER .........................................................................................68
8.3
Upon Installing VMware ESXi and the ft control software .................................................................69
8.4
When ESXi is Started .....................................................................................................................70
8.5
When Failure Occurs ......................................................................................................................71
8.6
Problems with Internal Devices and Other Hardware .......................................................................72
8.7
Problems with System Operation ....................................................................................................73
8.8
When EXPRESSBUILDER is Started on Windows ...........................................................................74
8.9
Problems with Bundled Software .....................................................................................................75
8.10
Problems with Optical Disk Drive and Flash FDD ..........................................................................78
9.
Resetting and Clearing the Server .............................................................................................................79
9.1
Software Reset ...............................................................................................................................79
9.2
Forced Shutdown ...........................................................................................................................79
9.3
Clearing BIOS Settings (CMOS Memory) ........................................................................................80
10.
System Diagnostics ................................................................................................................................84
10.1
Test Items ....................................................................................................................................84
10.2
Startup and Exit of System Diagnostics .........................................................................................84
11.
Offline Tools ...........................................................................................................................................87
11.1
Starting Offline Tools.....................................................................................................................87
11.2
Functions of Offline Tools..............................................................................................................88
