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How to Use Softphone

This section describes how to start and end Softphone.

There are two ways to start Softphone.

Perform either of the following opera-
tions

• Click in the following order: [Start]

[Pro-

gram]

[DtermSP30]

[DtermSP30 Online

Help]

• Double-click

on the desktop.

Until the PBX recognizes the start of Softphone,
the following message is displayed.

Enter the extension number and the
password assigned to a person to
‘Login: ’ column and ‘Password: ’ col-
umn respectively.

Extension numbers are assigned to ‘Login: ’ and

‘Password: ’ as a default. When starting Soft-

phone for the first time, enter your extension
number. If you have changed your password,

enter the new password.

Click

‘Macro running…’ screen is displayed.

Softphone is started.

Now, you can use your Softphone.

How to Use Soft-

phone

How to Start

You want to make a shortcut:

Select [Make a shortcut on the desk-
top] on the shortcut selection screen

when installing Softphone. Then,

shortcut is made automatically on the
desktop.

You want to start your PC
and Softphone at the same
time:

Select [Register to Startup] on the
shortcut selection screen when install-

ing Softphone. Then, it is registered

automatically to Startup.

When you use cooperation with PHS,
enter the extension number for Soft-

phone (My Line) instead of your PHS

extension number on ‘login:’ column
and ‘Password: ’column.

For details, contact your system

administrator.

Содержание DTERMSP30

Страница 1: ...t notice NEC Corporation has prepared this document for use by its employees and customers The information contained herein is the property of NEC Corporation and shall not be reproduced without prior written approval from NEC Corporation Copyright 2004 NEC Corporation Printed in Japan LIABILITY DISCLAIMER ...

Страница 2: ...ou can see Help screen just like help screens on other applications How to Use Online Help How to Open Click Click Click Right Click How to Close How to Operate No Item Explanation 1 Non display display Hides Contents Keywords Lookup column When this is clicked displays the column again 2 Back Goes back to the previous screen 3 Forward Goes forward in the history of page moving 4 Home Goes back to...

Страница 3: ...n When you enter a word on the entry box on the upper side and click Start lookup the lookup result is displayed in a list When you click lookup result the equiva lent page is displayed How to See Text No Explanation 1 When an underlined part in the text is clicked the screen jumps to the referred section When Back is clicked it goes back to the previous screen 2 What you should be careful about 3...

Страница 4: ...u can call seeing the other person s face by connecting a camera to your PC Cooperation with PHS You can use your PHS connected to the PBX as your handset optional Sharing your applications You can see or operate the same data on each other s PC while calling other person Checking other person s condition You can check whether other person is present calling and so on before you make an extension ...

Страница 5: ...ter your extension number If you have changed your password enter the new password 3 Click Macro running screen is displayed 4 Softphone is started Now you can use your Softphone How to Use Soft phone How to Start You want to make a shortcut Select Make a shortcut on the desk top on the shortcut selection screen when installing Softphone Then shortcut is made automatically on the desktop You want ...

Страница 6: ...isplayed 2 Click Restart The following screen is displayed End Be sure to end your Softphone before turning the power off You cannot end your Softphone while you are making a call or a dial tone is heard When someone is giving you a call when your Softphone is not started or your PC is not powered on If you use an optional presence server function is displayed on other person s Member 01 02 displa...

Страница 7: ...are assigned to Login and Password as a default Unless you have changed your password enter your extension number If you have changed your password enter the new password 5 Click Macro running screen is displayed and your Softphone will be restarted Now your Softphone is restarted When you use cooperation with PHS enter the extension number for Soft phone My Line instead of your PHS extension numb...

Страница 8: ...ignations of Each Part on Main Panel and How to Use them Button Designation Explanation Message Waiting Lamp Lights up when a call from extension or outside is received Also it blinks when mes sage is being recorded if call recording function optional is used Logo Button When clicked URL homepage specified in the Configuration is displayed For details refer to Displaying Home page by Using Logo Bu...

Страница 9: ...mber 01 02 Button is clicked the display is switched to Line Key Display or Member 01 02 Dis plays respectively Line Key Display Informs you of a call received from another extension by blinking When this is clicked while blinking you can answer the call Also you can copy the button on Func tion Key Panel to the button not used and then use it Member 01 02 Displays For details refer to Member 01 0...

Страница 10: ... when entering tele phone numbers and others Button Designation Explanation Function Key Button Clicked when dis playing extension numbers registered in Softphone in advance and Func tion Key Panel where Function But tons are placed For details refer to Function Key But ton Short Mes sage Button Clicked when send ing a short message or displaying Short message log to see received messages For deta...

Страница 11: ...ther person is present When the other person is busy When the other person is away When the PC is turned off or Softphone is not started logged out When putting a cursor on this sign the reason why the person is absent is popped up Rea sons of absence can be changed through set ting Refer to Selecting Absent Reason No Sign When the reason is unknown When the other person is using a telephone other...

Страница 12: ...ut ton Clicked when dis playing Application Sharing Panel to use application sharing while making a call For details refer to ApplicationSharing Button Button Designation Explanation Video Con ference But ton Clicked when dis playing Video Con ference Panel to use video conference while making a call For details refer to Video Conference Button Forwarding Button Clicked when for warding a call Hol...

Страница 13: ... Also when right click ing the icon you can display the version information restart end operations and run Help Icons are displayed as follows according to the status of your Softphone How to Select Panel Click Click How to Store Panel You want to display the panel Click in Task Tray You want to display the panel by using Ctrl key You need some setting For details refer to Displaying the Panel sto...

Страница 14: ...o you can confirm the history of the received and sent messages Meanings of each sign are as follows For details refer to How to Use Short Message Address Book Button This button will allow you to set any application or file where the telephone number is registered as you like For details refer to Making it Possible to Use Address Book Button Ex When Microsoft Outlook Express is registered Busy Wh...

Страница 15: ...and Chat on each other s PC How to Use this Button Item Meaning Remarks Kind Log kinds are dis played in signs Meaning of each sign 3 party call Sending a call Sending Don t answer Receiving a call Receiving a call Don t answer Date Time Displays the tele phone call begin ning time Number Displays other person s number Displays the telephone number of Voice Mail UMS Duration Displays the call dura...

Страница 16: ...n speak to other person while seeing each other s face during the call Other person s image is displayed in the upper side and your image is displayed in the lower side For details refer to Using Video Conference Video Conference Panel Click ...

Страница 17: ... Number When a call is received with Main Panel or Compact Panel stored in Task Tray you can make a setting so that Softphone will be automatically displayed at the fore front on the desktop Also you can make a setting so that you can answer a call addressed to other person just by lifting the handset from the pedestal For details refer to Displaying a Panel on the Fore front at Receiving Refer to...

Страница 18: ...s used Also you can make a setting concerning sharing in use of voice mail For details refer to Saving All the Files Recorded by PC or Specifying the Preservation Destination of a File Recorded by PC Refer to Sending a File Recorded on PC through E mail Refer to Using Voice Mail Sharing Function You can set the reason you are absent to pop up on Member 01 02 of other person when your Softphone is ...

Страница 19: ...g Entering Login ID and Password Also you can make a setting to display your name to other person when receiving a short message For details refer to Registering Your Name You can make settings concerning entry and applica tions and files that are opened when Address Book But ton is clicked For details refer to the following pages Refer to Making it Possible to Enter Easily from Keyboard Refer to ...

Страница 20: ...te Button Mute Button blinks in blue and other person cannot hear your voice When clicking Mute Button again other person can hear your voice again Volume Adjust ing Adjusting When all the volume blinks in red or yellow Call quality is degraded due to network congestion and so on The blinking means as follows Blinking in red Quality of call sound is degraded Blinking in yellow Quality of received ...

Страница 21: ...son answers the call speak with him or her When the call is ended click Call But ton Using 10 key keypad Panel 1 Click Call Button How to Make a Call Entering Other Per son s Phone Number to Make a Call If using a system where you should enter other person s phone number after entering an additional number such as 0 to make an outside call be sure to enter other per son s phone number after enteri...

Страница 22: ... heard 3 When the other person answers the call speak with him or her When the call is ended click Call But ton Make a Call Again to Persons You Recently Called Up to 32 numbers of calls you made and received recently are stored in LCD You can easily call again by using these numbers 1 Click the upper side of LCD The cursor blinks 2 Make the numbers you want to call dis played by pressing Ç or È k...

Страница 23: ...isplayed menu after right clicking the call log of the num ber you want to call The number of the person is displayed on LCD and ringback tone is heard 3 When other person answers the call speak with him or her When the call is ended click Call But ton If you use USB handset rec ommended Lift the handset from the pedestal now Making a Call by Using Call Log Sign Meaning Call Receiv ing Log In the ...

Страница 24: ...tered memo is displayed in Memo col umn Now memo is entered Deleting 1 Click Call Log Button DtermSP30 Call Log screen is displayed 2 Right click the call log you want to delete The following menu is displayed Or the screen shown in Step 3 is displayed when pressing Delete key after clicking the call log you want to delete 3 Click Delete Message dialog for confirmation is displayed 4 Click Now the...

Страница 25: ...he call speak with him or her When the call is ended click Call But ton Making a Call from Member 01 02 displays Sign Meaning When other person is present When other person is busy When the other person is away When the PC is turned off or Softphone is not started logged out When you put a cursor on the button of this sign the reason of the person s absence is popped up The reason of absence can b...

Страница 26: ...ake a call to this phone number click One touch Ring back Button The phone number of the person is displayed on LCD and ringback tone is heard 4 When other person answers the call speak with him or her When the call is ended click Call But ton When selecting a person you want to call 1 Compact Panel is being displayed 2 Right click One touch Ringback Button All the phone numbers registered on Memb...

Страница 27: ...menu after right clicking on the selected phone number 4 Right click on Call Button The following menu is displayed Making a Call by Using the Address Book and Signature of E mail This function is unavailable when a phone number cannot be dragged or dropped like the address book of Outlook Express In this case refer to Making a Call by Copying Phone Number If you use USB handset rec ommended Lift ...

Страница 28: ... a Setting You need to register your Softphone to the program for Internet Call 1 Click in the following order Start Æ Setting Æ Control Panel Then Control Panel screen is displayed 2 Double click Internet Option icon Internet Property screen is displayed 3 Click Programs If you use USB handset rec ommended Lift the handset from the pedestal now If you want to add a number at the front of the copi...

Страница 29: ...Call 1 Display Homepage 2 Click the phone number for which link setting is made The person s phone number is displayed on LCD and ringback tone is heard 3 When other person answers the call speak with him or her When the call is ended click Call But ton If you use USB handset rec ommended Lift the handset from the pedestal now ...

Страница 30: ...ad of other person Using Line Key Display 1 A call addressed to other person is being received The button of the extension number blinks in red in line key display 2 Click blinking in red Line Button The color of the clicked button changes to blue 3 Speak with him or her When the call is ended click Call But ton How to Receive a Call Receiving a Call Addressed to You Prime Line You want to change ...

Страница 31: ... you use USB handset rec ommended Lift the handset from the pedestal now You want to display the other per son s name on Function Key Panel You can display the name by putting a cur sor on the button to tell easily each button corresponds to whose extension number on Function Key Panel For details refer to Having Other Person s Name Displayed or Popped up You want to confirm whom the call is addre...

Страница 32: ... by Other than Prime Line 1 The call is being held 2 Click the Line Button of the call on hold 3 Speak with him or her When the call is ended click Call But ton Holding a Call so that Only You can Answer Exclusive hold In this case the call cannot be answered by any other phone It can be answered only by the phone holding a call Place Call on Hold 1 Speaking with someone 2 Click Hold Button twice ...

Страница 33: ...to him or her to whom you want to forward the call Person having a call forwarded 4 Click the button blinking in red Or you can answer the forwarded call by click the red blinking button after click Function Key Button to display Function Key Panel 5 Speak with other person When the call is ended click Call But ton When the Person is Away from You After making an extension call to give him or her ...

Страница 34: ...mbers of conference rooms other departments and so on Outside line number You can register your cell phone number and outside places you often visit Voice Mail If you set the optional voice mail to be your forward ing destination you can use it as an answering machine Refer to Using as Answering Machine You can forward a call by using Member 01 02 In Step 1 or Step 2 click Mem ber 01 Button or Mem...

Страница 35: ...345678 When you start Softphone or open Forward Setting Panel the information of the for warding destination that is set at that time is automatically read out Therefore charac ters forwarding and the phone number of forwarding destination may be displayed on LCD The information of the forwarding destina tion automatically read out is verified against what is set in Call forward setting tabs of So...

Страница 36: ... Call forward All Calls The following screen is displayed 3 Click 4 Click Forwarding Settings Button goes out only when Call forward All Calls is cleared Now forwarding is cleared Switching Forwarding Destination 1 Click Forwarding Settings But ton Call forward settings screen is displayed Forwarding Settings Button blinks in blue only when Call forward All Calls is set The button does not blink w...

Страница 37: ...nfirm the setting status of each forwarding and numbers of the forwarding destinations 1 Click Forwarding Settings But ton Call forward settings screen is displayed 2 Click Setting status of each forwarding is displayed When forwarding is set the forwarding destina tion number and the phone number in the for warding destination are displayed Click to close the screen You can set up to 5 forwarding...

Страница 38: ... to use this function you need to set the service function on the PBX in advance For details contact your system administra tor Be careful that the current version is under the following constraints There are following three types in the cooperation with PHS a no cooperation with PHS b cooperation with PHS Using PHS ter minal c cooperation with PHS Not using PHS terminal In the case of the above b...

Страница 39: ...erson 1 Line Button on Softphone blinks in red Line Button of the extension number receiving a call blinks in red 2 Click Line Button blinking in red 3 Press Call Button on PHS 4 Speak with other person When the call is ended press End key on the PHS Place Call on Hold 1 Speaking with someone 2 Click Hold Button Group Hold Button on Function Key Panel of Softphone blinks in blue and the other pers...

Страница 40: ...ected to the PC can be used as a receiver Switching a Receiver to the Handset Connected to PC You cannot switch when Softphone or PHS is under one of the following condi tions When receiving a call When sending a call When the line is busy Even if you switch to the handset con nected to PC a call is sent or received through the extension number of PHS A call cannot be sent or received through the ...

Страница 41: ...sing an outside line can join the video conference Also persons using Softphone can have a data confer ence simultaneously by using application sharing Registering Attendee Before starting a conference an organizer should regis ter the members that will attend the conference call There are following three ways to register the members You can register them by combining these ways Register by enteri...

Страница 42: ...ing White Board File Transfer and Chat 6 Repeat Step 4 to 5 In the Case of Registering Member 01 02 displays 1 Right click 3 party Conference Button 2 Click 6 party Conference 3 Enter a conference name in Confer ence name column 4 Click Member 01 Button or Member 02 Button Information Window switches to Member 01 or Member 02 displays Sign Meaning Person who can join the data confer ence Person wh...

Страница 43: ...ttended the clicked conference and other information are dis played Starting Voice Conference 1 Click A dial tone is heard Your PC icon changes to 2 Click Member Button to call the per son A ringback tone is heard and the clicked person will be called Other person s status on by Member 01 or Member 02 displays is dis played only when the optional pres ence server function is used For details conta...

Страница 44: ...Appli cation Sharing White board Æ Refer to Using White Board File transfer Æ Refer to Using File Transfer Chat Æ Refer to Using Chat You can use these functions at the same time 4 Holding data conference When the organizer clicks Exit Button on 6 party Conference Panel and click Call Button the conference call is ended The person you are calling doesn t answer or he or she is busy Click Call Butt...

Страница 45: ...o register the members You can register them by combining these ways Register by entering extension numbers and outside numbers Register from Member 01 02 displays Use the Member list saved before You can save up to 32 persons in the Member list When the number exceeds 32 the data is overwritten in the order of oldness In this case the Member list you made by yourself is given priority to remain a...

Страница 46: ...ring White Board File Transfer and Chat 6 Repeat Step 4 to 5 In the Case of Registering Member 01 02 displays 1 Right click 3 party Conference Button 2 Click 8 party Conference 3 Enter a conference name in Confer ence name column 4 Click Member 01 Button or Member 02 Button Information Window switches to Member 01 or Member 02 displays Sign Meaning Person who can join the data confer ence Person w...

Страница 47: ... attended the clicked conference and other information are dis played Starting Voice Conference 1 Click A dial tone is heard Your PC icon changes to 2 Click Member Button to call the per son A ringback tone is heard and the clicked person will be called Other person s status on by Member 01 or Member 02 displays is dis played only when the optional pres ence server function is used For details con...

Страница 48: ...ate each function refer to the following pages Application sharing Æ Refer to Using Appli cation Sharing White board Æ Refer to Using White Board File transfer Æ Refer to Using File Transfer Chat Æ Refer to Using Chat You can use these functions at the same time 4 Holding data conference When the organizer clicks Call But ton the conference call is ended The person you are calling doesn t answer o...

Страница 49: ...the organizer clicks here the button of the member changes to and data conference becomes available among the members of 8 party Conference sub panel is displayed to the members of If the organizer makes an operation of data con ference application sharing white board and so on are displayed When the conference is ended click Call Button If you use USB handset rec ommended You can answer the call ...

Страница 50: ...e copied button Changing Button Name This section gives you an explanation by taking an operation to change a button name on Function Key Panel as an example 1 Click Function Key Button Function Key Panel is displayed 2 Right click the button of which name you want to change The following menu is displayed 3 Click Setting Display Setting screen is displayed 4 Enter into Label column the name you w...

Страница 51: ...racters up to 50 dou ble byte characters 5 Click Now the setting is made You can copy the button to Line Key Display and use it when you often use the button on Function Key Panel Copying a Button 1 Click Function Key Button Function Key Panel is displayed When Line Key Display is switched to Member 01 02 Displays click Line Button to switch to Line Key Display 2 Drag the button on Function Key Pa...

Страница 52: ... Button starting recording and replaying Call forward All Calls Button Your system administrator allocates the Function Button to Function Key panel For details contact your system adminis trator You want to cancel the copied but ton Right click the button you want to cancel and click Delete from the displayed menu Function Key Panel Icon Meaning Not used in the normal condition the left end is gr...

Страница 53: ...ails contact your system administrator Confirming Other Per son s Status Sign Meaning When the other person is present When the other person is busy When the other person is away When the PC is turned off or Softphone is not started logged out When you put a cursor on the button of this sign the reason of the person s absence is popped up The reason of absence can be changed through setting Refer ...

Страница 54: ...Up to 50 one byte characters up to 25 double byte characters Popup Up to 100 one byte characters up to 50 dou ble byte characters 5 Click Now the registration is made You want to make a call from Member 01 02 Displays Refer to Making a call from Member 01 02 Displays You want to send a short mes sage from Member 01 02 Dis plays Refer to Using Member 01 02 Dis plays Registering Member You can omit ...

Страница 55: ...ayed 3 Click Setting Member Setting screen is displayed 4 Change the registered content 5 Click Now change is made Moving You can move Member Button within the same Member Display 1 Click Member 01 Button or Member 02 Button Information Window switches to Member 01 or Member 02 displays 2 Drag drop Member Button you want to move to the button you want Now moving is done When you move another Membe...

Страница 56: ... following menu is displayed 3 Click Copy 4 Click Member 02 Button Information Window switches to Member 02 dis play 5 Select Member Button in the copying destination and right click The following menu is displayed 6 Click Paste Now copying is made When you have same more than one buttons organize the buttons by deleting the unnecessary buttons in the place where they are copied When paste up the ...

Страница 57: ... 3 Click Delete Now deletion is made optional You can make Away sign displayed on the other person s Member 01 02 displays when you want to inform that you will be back soon This setting is available only when you use an optional presence server Setting 1 Click Presence Button The button blinks in blue and the LCD gets dark Now Away is set Deleting 1 Click Presence Button The button goes out and L...

Страница 58: ...ht click the person you want to send a short message The following menu is displayed 3 Click Short Message The following screen is displayed 4 Enter a message Enter a message in the message entering area 5 Click The following dialog is displayed How to Use Short Message A short message can be sent or received only among the users logged in to the same PBX Sending You cannot send a short message if...

Страница 59: ... when a message is received sent 3 Number Displays the phone number of a person who received or sent a message 1 2 3 4 5 6 7 8 9 4 Name Displays the name of a person who received or sent a message 5 Content Displays the received or sent con tents text 6 Text dis playing area Displays the contents text of the message selected on the list 7 Date time Displays the date time of the message selected on...

Страница 60: ... messages often sent such as Call me when back or Call me ASAP as Message Template Registering You can register a part selected from a short message being made 1 A message is being made 2 Select the part you want to register 3 Click When Address resolution error XXX is displayed When the phone number of the send ing destination is entered on Short message send screen Address reso lution succeeded ...

Страница 61: ...s copied to the place where the cursor of the message entering area is located 4 Go on to make the message 5 Click The following dialog is displayed Now a short message is sent When you click Button without select ing a part you want to register message Please select the sentence which registers the fixed form is displayed You want to add Message Tem plate directly When clicking Add Button the win...

Страница 62: ...plate you want to modify 3 Click Message Template screen is displayed 4 Modify the message 5 Click Now the sentence is modified Deleting 1 Displaying Short message send screen 2 Click and select Message Template you want to delete 3 Click The following dialog is displayed 4 Click Now the sentence is deleted ...

Страница 63: ... blinks in blue 2 Click Short Message Button Short message log screen is displayed 3 Click the log of the message of which contents you want to see The contents of the message are displayed After reading the message click Receiving The message log is automatically deleted after a certain fixed period For details refer to Specifying Preserva tion Days of Short Message You want to send a reply Refer...

Страница 64: ... is displayed 3 Click the log of the message you want to see The contents of the received message are dis played After reading the message click Even when more than one short mes sage is received only one message dialog is displayed The message log is automatically deleted after a certain fixed period For details refer to Specifying Preserva tion Days of Short Message When you want to send a reply...

Страница 65: ...the message you want to reply to Short message send screen in Step 3 is displayed 3 Click Short message send screen is displayed The other person s number is automatically set to To column and his or her message is automati cally quoted in the message entering column is added to the beginning of the line of the quoted part 4 Enter a message 5 Click The following dialog is displayed Now the reply i...

Страница 66: ...speak with him or her When the call is ended click Call But ton 1 Click and select the log you want to delete 2 Click The following dialog is displayed 3 Click Now the message log is deleted Deleting Message Log You want to select more than one message log You can select more than one message log by dragging while keep pressing Shift key or by clicking while keep pressing Ctrl key ...

Страница 67: ... made The present address of the recorded call is dis played on the top of LCD 2 Click Member 01 Button or Member 02 Button Information Window switches to Member 01 or Member 02 display 3 Select and right click the member but ton of the person you want to send the recorded call The following menu is displayed 4 Click Address Change Now the address is changed The latest address of the recorded call...

Страница 68: ...st address of the recorded call is displayed on the top of LCD The address of recorded call fails to be changed and the call is for warded Make sure whether Voice Mail Coopera tion is checked When it is not checked the recorded call is forwarded For how to make a configuration setting refer to Using Voice Mail Sharing Func tion In order to change an address in this method you need to check Voice M...

Страница 69: ... played on the top of LCD 2 Display the homepage 3 Click the phone number set to be called to Now the address is changed The latest address of the recorded call is displayed on the top of LCD In order to change an address in this method you need to check Voice Mail Cooperation When it is not checked the recorded call is forwarded For how to make a configuration setting refer to Using Voice Mail Sh...

Страница 70: ...to operate during recording and how to make a listening operation refer to UMS Help or your Instruc tion Manual Setting 1 Click Forwarding Settings But ton Call forward settings screen is displayed 2 Click the kind of forwarding you want to set Ex In the case of Call forward All Calls The following screen is displayed 3 Enter an extension number of Voice Mail to available Number column The address...

Страница 71: ...ing Settings But ton Call forward settings screen is displayed 2 Click the kind of forwarding you want to reset Ex In the case of Call forward All Calls The following screen is displayed 3 Click 4 Click Lit Forwarding Settings Button goes out only when Call forward All Calls is reset Now an answering machine setting is reset Listening to or Forwarding the Recorded Contents For details refer to UMS...

Страница 72: ... Call by PC Designation Explanation 1 Record Button Starts recording Blinks to show recording is being made 2 Stop Button Stops recording 3 Delete Button Deletes a recorded WAV file without saving it 4 Save Button Saves a recorded WAV file in a predetermined save folder 5 Mail Sending Button Sends a mail attaching the WAV file saved last Recording a Call In the case of Voice Mail using optional UM...

Страница 73: ...nd so on 1 Click Call Log Button DtermSP30 Call Log screen is displayed is added to Rec column in the log of the recorded call 2 Right click the log of the recorded call you want to delete The following menu is displayed 3 Click Rec info The recording file recorded during the call is dis played in a list 4 Select a recorded file you want to delete 5 Click The following screen is displayed 6 Click ...

Страница 74: ... log you want to send The following menu is displayed 3 Click Rec info The following screen is displayed 4 Click to select a file name of the recorded call you want to send and click Mail Sending screen is displayed Sending a File of Recorded Call by Using E mail In the following cases Mail Send ing Button is not activated though clicked During PC recording If a recorded call has never been saved ...

Страница 75: ...end while depressing Ctrl key and perform an operation in Step 2 When the selected file is already deleted an error occurs You can open only one message creating screen at a time If you have a screen where a message is being made close the screen first and retry the operation How to Use Stored Mail Designation Explanation Mail transmitting ser Enters a mail server to be used for mail sending Speci...

Страница 76: ...ters a mail text here 8 Sending Button Sends a mail This button cannot be operated while any one of an address a title or text is not entered 9 Suspend Button Abandons mail being edited and suspends PC voice mail sending 10 Address Book But ton Opens an address book and adds an address to a sending address and CC 11 Editing Button This Button has almost the same functions as Edit E Menu Performs t...

Страница 77: ...Mail Sending Button You can send a mail by clicking in the order of Mail M Æ Mail Sending Now a mail is sent Mail sending error has occurred When 30 seconds or more passes after sending a mail due to no response from mail sending server an error is displayed In this case check to see if the mail sending server in the mail sending setting is correct or not If an error occurs though the mail sending...

Страница 78: ... advance referring to Instruction Manual attached to the camera If a camera is installed on either your or the other person s PC only the image of the one whose PC is connected to the camera can be shown on the display The image may not move smoothly due to congested status of the network Install a camera in advance The camera should be a USB camera for video con ference compatible with Microsoft ...

Страница 79: ...erence is not started When you want to make video conference start at once You can make video conference start at once without displaying Videocon ferencing connection confirmation screen after clicking Video Confer ence Button For details refer to Start Video Con ference at Once When you click Don t per mit Button The dialog The videoconferencing connection was rejected is displayed on other pers...

Страница 80: ... him or her that you will share the application 2 Start the application you want to share The other person waits for a while He or she doesn t have to make any operation 3 Click Application Sharing Button Application Sharing Panel is displayed 4 Click Application Sharing But ton After NetMeeting is being Initialized screen is displayed Sharing Nothing screen is dis played The application running o...

Страница 81: ... clicks the window of the shared application Or the other person should click in the order of Ctrl Æ Request for Control in the application the other person is sharing The right to operate is given to the other person You cannot operate the shared application and operation status of the other person is displayed Screen of the side which receives 4 Click the window of the shared applica tion The ri...

Страница 82: ...ant to suspend the opera tion sharing If you want to suspend the operation shar ing while displaying the shared application display the screen of Step 2 and check Do not disturb with requests for control right now The right to operate will not move to the other person until you remove the check Saving a file You can save a file modified by each other while sharing an application such as Word and E...

Страница 83: ...e white board to close it Used to select and move a drawn illustration and so on Used to select and delete a drawn illustration and so on Used to enter characters Used to draw a freehand line Used to draw a line with a marker Used to draw a straight line Used to draw a square Used to draw a filled square Used to draw a circle Used to draw a filled circle Used to see a scaled up down window Used to...

Страница 84: ...ceived File 1 A file is send by the other person 2 Click Application Sharing Button Application Sharing Panel is displayed 3 Click File Transfer Button After NetMeeting is being initialized screen is displayed File Transfer In a call screen is dis played You want to select the person to whom a file is sent When you want to transfer a file while making a call among three persons or more you can tra...

Страница 85: ... making a call 1 Speaking with someone 2 Click Application Sharing Button Application Sharing Panel is displayed 3 Click Chat Button After NetMeeting is being initialized screen is displayed Chat chatting with 1 other s screen is displayed 4 Click Message column and enter sen tences you want to send the other per son 5 Click Message Sending Button Or press Enter key The entered message is dis play...

Страница 86: ...tor Application sharing is continued during holding Forward Application sharing is continued during forwarding End When clicking End Button application sharing is ended When you or the other person end s a call applica tion sharing is ended When another terminal uses the line during holding application sharing is ended Meaning of the Table Operation is impossible while application sharing is runni...

Страница 87: ...lication sharing is running Continues Application sharing continues End Application sharing ends 3 party Confer ence Con tinues Cutting your side End End End Cutting the other side End 1 End End End Clicking Exit Button End End End End End DtermSP30 ter minated End End Softphone Operation Softphone Call Status In Call 3 party Confer ence Hold ing Hold Recall ing Heldby other person or For ward ing...

Страница 88: ... Meaning of the Table Operation is impossible while application sharing is running Continues Application sharing continues End Application sharing ends Softphone Operation Softphone Call Status In Call 3 party Confer ence Hold ing Hold Recall ing Heldby other person or For ward ing Hold Hold cleared Other terminal making a call on the line being held Making a call on other line during holding Call...

Страница 89: ...s In Call 3 party Confer ence Hold ing Hold Recall ing Heldby other person or For ward ing Hold Con tinues Hold cleared Con tinues Con tinues Other terminal making a call on the line being held End End Making a call on other line during holding Con tinues Con tinues Calling for ward destina tion Response at forward desti nation 3 party Confer ence Cutting your side End Select Net Meeting Exit menu...

Страница 90: ...d 2 Check Add B to the number beginning with A 3 Enter 0 in A column 4 Enter to B column an additional number added when making an outside call 5 Click Now the setting is made How to Make a Basic Setting Setting Used to Make a Call by Copying or Drags Drops a Phone Number You want to confirm whether to add an additional number each time Check Confirm when dialing after Step 4 If you know a certain...

Страница 91: ...e Panel is displayed when the received call is addressed to other person 4 Click Now the setting is made You can receive a call address to other person just by lifting the handset from the pedestal 1 Click Configuration Setting But ton Configuration screen is displayed 2 Click The following screen is displayed 3 Check Answer Preset 4 Click Now the setting is made Displaying a Panel on the Forefron...

Страница 92: ... setting is made You can change sounds of call from an extension sta tion call call from an outside phone trunk call and hold sound respectively 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed Making Call Sound Come from PC Speaker If you use USB handset recommended call sound from USB handset is not heard after this setting Changing Call S...

Страница 93: ...nk call Enter a certain WAVE file name to the entry column of Call Sound Setting trunk call or click Reference Button on the right end of the entry column to select a certain WAVE file from File Selecting screen You want to select hold sound Enter a certain WAVE file name to the entry column of Hold Sound Set ting or click Reference Button on the right end of the entry column to select a certain W...

Страница 94: ...g column 4 Click Now the setting is made You can popup Message receiving notification screen when a short message is received 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed You want to clear the setting Check Permission Confirmation in Step 3 Using Popup when a Short Message is Received ...

Страница 95: ...ved longer than the specified number of days are automatically deleted 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed 3 Click or in Preservation days of message log 1 30 column to select the number of days default is set to 14 days 4 Click Now the setting is made Specifying Preservation Days of Short Message ...

Страница 96: ...ting is made You can specify where to preserve a file 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed Saving All the Files Recorded by PC In the initialization the recorded files are deleted when the call log is deleted When All preserved is selected be careful that the hard disk where the files are pre served should have enough space Speci...

Страница 97: ...creen is displayed 3 Check MAPI is used for PC voice mail transmission Check it when you want to use the mail software you usually use When you want to use a stored mail clear the check Hold the check in normal times 4 Click Now the setting is made Sending a file recorded by PC by Using Mail When you use a mail software you usually use the software needs to be compatible with MAPI According to the...

Страница 98: ...e reason of absence on the other per son s member display only when Softphone is not started or PC is turned off This setting is effective only when you use the optional presence server function Refuse to Receive a Call While Away In order to use this function you need to set service function on the PBX side in advance For details contact your system administra tor You want to clear the setting Re...

Страница 99: ... set Or an absent reason is inputted into the input col umn 4 Click Now the setting is made 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed The absent reason set here is restored to Absence when Softphone is terminated once and then restarted Displaying 10 key Keypad Panel When Button is Pressed after Call Recording ...

Страница 100: ...so you can display a panel on the forefront when the panel is stored to the window of other applications 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed 3 Check Display main panel if mini mized to system tray when going off hook USB handset use only 4 Click Now the setting is made Displaying Panel When Operating on Handset and so on You wan...

Страница 101: ...is made If you make settings on Ctrl key you can have the panel displayed that is stored when it is operated by another application In order to display the panel the number of times which pushes Ctrl key is set up 1 Click Config Setting Button Configuration screen is displayed Switching to Two Step Display when Compact Panel is Displayed In order to use this function you need to set the service fu...

Страница 102: ... a time the panel returns Press CTRL 4 times When pressing Ctrl key four times at a time the panel returns 4 Click Now the setting is made You can make a setting so that an input cursor will auto matically appear in LCD when having the panel stored to Task Tray displayed by pressing Ctrl key Sepa rately since a setting is required refer to Displaying the Panel Stored to Task Tray Using Ctrl Key 1 ...

Страница 103: ...n the following occasions When sending a short message as a name of sender When having 6 8 party Conference as a display name of the member button 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed 3 Enter your name in User name col umn 4 Click Now the registration is made Registering Your Name When sending a short message When having 6 8 part...

Страница 104: ...umn For password verification contact your system administrator 6 Click Now automatic login is done You can make a setting so that you can enter by pressing button on 10 Keypad of your PC If you use a keyboard with 10 Keypad you can enter numerals and by using only 10 key 1 Click Config Setting Button Configuration screen is displayed Omitting Entering Login ID and Password When you want to enter ...

Страница 105: ... is hung up on such an occasion as when the other person ended the call first at the end of the call 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed 3 Check Automatic idle return You want to clear the setting Remove the check on Sharpkey is allo cated to of 10 Keypad in Step 3 Automatically Ending the Call at the End of the Call Automatic I...

Страница 106: ...ting Response Selected when you want to answer in receiving a call Call Response Cutting Selected when you want to call respond and cut 4 Click Now the setting is made You can register applications and files often used when making a call to the Address Book Button Ex EXE format exe text format txt HTML format html and so on 1 Click Config Setting Button Configuration screen is displayed Making a S...

Страница 107: ... column 6 Click Now the setting is made You can change an address of a recorded call through an easy operation when recording a call using the optional voice mail 1 Click Configuration Setting But ton Configuration screen is displayed 2 Click The following screen is displayed Using Voice Mail Shar ing Function This function is available only on the sys tem with the optional UMS For details contact...

Страница 108: ... displayed when logo button is clicked 1 Click Config Setting Button Configuration screen is displayed 2 Click The following screen is displayed 3 Enter URL of the homepage you want to display into URL displayed by clicking logo Enter from http Ex In the case of NEC homepage http www nec com 4 Click Now the setting is made Displaying Homepage by Using Logo Button on Main Panel ...

Страница 109: ...reen is displayed The screen skin currently set is displayed in Pre view 3 Click a skin in the Title column You can confirm the skin design in Preview col umn Initialization is StandardSkin BLACK 4 Click The following screen is displayed 5 Click 6 Restart Softphone In order to change to the set screen skin you need to restart Softphone For details refer to Restart Now the panel design is changed C...

Страница 110: ...g 4 Enter a file name to File name col umn 5 Click Now the short message log is saved in the CSV form file You can register phone numbers entered in the case of reserving tickets for business purpose or checking the answering function of a cellular phone Registering 1 Click Member 01 Button or Member 02 Button The line display switches to Member 01 or Mem ber 02 2 Right click the member button you...

Страница 111: ...ber 02 Button The line display switches to Member 01 or Mem ber 02 3 Click the member button of which number has been registered Now the number is sent When you want to put pause between numbers enter comma Two seconds pause is given per comma You can use pause in the following occasions Making a call by drags drops the number Making a call by copying and pasting the number Making a call by enteri...

Страница 112: ... restart your PC 3 If it is not restored even after the above mea sures contact your system administrator PC is in suspended status 1 After recovered from suspend Softphone may not operate normally If so restart Softphone 2 If Softphone doesn t operate normally even after restart terminate Softphone and restart PC 3 If Softphone doesn t operate normally even after restarting PC contact your system...

Страница 113: ...2 If you cannot make a call to the outside line after the above measures contact your system administrator Your PC froze during call 1 The call is cut Restart your PC and redial the call 2 If the operation is abnormal at the next starting contact your system administrator Other person s voice is heard a little later 1 There is no problem in the specification of Soft phone You failed to answer the ...

Страница 114: ...and Net Meeting at the same time While you are having a data conference do not start NetMeeting Cautions for an organizer 1 Check whether a person you have called actu ally attend the conference or not by speaking with him or her If an attendee forwards the conference call an organizer cannot check it If a person who is not called to the conference answers your call for conference from another pho...

Страница 115: ...NetMeeting and confirm the follow ing settings If any one of the settings is checked video conference application sharing is unavailable Click in the order of Tool T Option O of NetMeeting If Received Call and Sent Call are checked in Security tab on Option screen clear the checks Click in the order of Tool T Option O of NetMeeting If Execute Net Meeting in the background at the start of Win dows ...

Страница 116: ... board operation may become slow or be interrupted due to congested status of the net work 2 When you see the Internet or send or receive a mail during application sharing the operation may become slow You failed to use file transfer 1 Didn t you install virus detection software fire wall software and so on When you use Softphone and such software together a new setting may be required Contact you...

Страница 117: ...re follow ing two probable causes 1 PBX is not started 2 Packet is locked by fire wall of a Proxy server and so on Contact your sys tem administrator Number XXXX can t be used There are follow ing two probable causes 1 The extension number has not been regis tered 2 The extension number can not be used due to control on the PBX Contact your sys tem administrator Number XXXX already used There are ...

Страница 118: ... a call on your PC by using this Chat Having a real time conversation with other persons with characters by using PCs Telephone Call Record ing Recording the conversation in a call You can listen to the recorded contents again later or forward it to the other per son Call Log Log of sending receiving a call Refer to Call Log Button Forwarding Forwarding a call to other person Extension Button Butt...

Страница 119: ...his lamp indicates a message addressed to you has been received Mute Making only your voice mute while the other person s voice can be heard during a call Line Key Button that enables to register extension numbers and functions often used You can make or receive a call and use vari ous functions only by clicking this but ton Line Key Dis play Enabling to display the phone with the extension number...

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