10-38
XMS Configuration Guide
Work Order Workflow Configuration
Creating an E-List for each state change notification
The
U
SER
N
OTIFICATION
P
ER
S
TATE
section of the
E-N
OTIFICATION
workflow option page
(figure
10-35
) allows you to create an email recipient list (
E-L
IST
) for each of the states in
the workflow.
When a work order transitions to a new state, the users that are identified in the new state’s
E-List will receive an email alert concerning the state’s transition.
Figure 10-35. An E-List is created for each state in the workflow that lists the recipient users
N
O T E
As a prerequisites to creating an E-Notification E-List, all user recipients that are to be
added to the E-List must have a valid user profile in the workflow’s Users workflow option,
including a valid email address (see
page 10-30
). As well, all of the Notification Parameters
must be properly set on the E-Notification page (see
page 10-37
).
To create an E-List for a state:
1.
Double-click on a state in the
U
SER
N
OTIFICATION
P
ER
S
TATE
section of the E-Notification
page.
The
S
TATE
-E
M
APPING
dialog box appears (figure
10-36
).
Figure 10-36. The State-Email Mapping dialog box