Hardware options problems
Cannot detect internal option
Action
Yes
No
Step 1
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is
solved.
Go to step 2.
Step 2
Print the Menu Settings Page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4.
Go to step 3.
Step 3
Check if the internal option is installed properly into the controller
board.
a
Turn off the printer, and then unplug the power cord from the
electrical outlet.
b
Make sure that the internal option is installed in the appropriate
connector in the controller board.
c
Connect the power cord to the electrical outlet, and then turn
on the printer.
CAUTION—POTENTIAL INJURY:
To avoid the risk of fire
or electrical shock, connect the power cord to an
appropriately rated and properly grounded electrical outlet
that is near the product and easily accessible.
Does the internal option operate correctly?
The problem is
solved.
Go to step 4.
Step 4
a
Check if the internal option is available in the print driver.
Note:
If necessary, manually add the internal option in the
print driver to make it available for print jobs. For more
information, see
“Adding available options in the print driver”
.
b
Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
Troubleshooting
221
Содержание XC6152
Страница 65: ...5 Touch Scan Here If necessary change the scan settings 6 Scan the document Scanning 65 ...
Страница 161: ... Scanner glass pad 3 Open door E Maintaining the printer 161 ...
Страница 162: ...4 Wipe the following areas ADF glass in door E Maintaining the printer 162 ...
Страница 163: ... ADF glass pad in door E 5 Close the door and then close the scanner cover Maintaining the printer 163 ...
Страница 173: ...2 Remove the waste toner bottle 3 Remove the imaging unit 4 Remove the photoconductor unit Maintaining the printer 173 ...
Страница 175: ...Replacing an imaging unit 1 Open door A 2 Remove the waste toner bottle Maintaining the printer 175 ...
Страница 179: ...3 Remove the pick roller 4 Unpack the new pick roller Maintaining the printer 179 ...
Страница 189: ...4 Insert the new transfer roller 5 Remove the white packing material 6 Close door B Maintaining the printer 189 ...
Страница 196: ...2 Open door G 3 Remove the staple cartridge 4 Unpack the new staple cartridge Maintaining the printer 196 ...
Страница 198: ...2 Open door G 3 Pull out the staple cartridge holder Maintaining the printer 198 ...
Страница 216: ...2 Open door G 3 Pull out the staple cartridge holder Clearing jams 216 ...
Страница 274: ...4 Remove the paper bail 5 Remove the standard bin insert Upgrading and migrating 274 ...