Network connection problems
Table 16. Network connection problems and actions
Symptom
Action
Login failed by using LDAP
account with SSL enabled.
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.
Optional-device problems
Table 17. Optional-device problems and actions
Symptom
Action
A Lenovo optional device that
was installed does not work.
1. Make sure that:
• The device is designed for the server. Go to:
http://www.lenovo.com/ serverproven/
• You followed the installation instructions that came with the device and the
device is installed correctly.
• You have not loosened any other installed devices or cables.
• You updated the configuration information in the Setup Utility. Whenever
memory or any other device is changed, you must update the configuration.
2. Reset the device that you installed.
3. Replace the device that you installed.
A Lenovo optional device that
worked previously does not
work now.
1. Make sure that all of the cable connections for the device are secure.
2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Replace the failing device.
Operating system boot problem
Table 18. Operating system boot problem and action
Symptom
Action
You cannot boot automatically
in the following operating
systems:
• SUSE Linux
®
Enterprise
Server 11 with Service Pack
1
• Red Hat
®
Enterprise Linux 6
To recreate the boot entry manually, do the following:
1. Turn on the server and press F1 to enter Setup Utility.
2. Select
Boot manager
.
3. Select
Add Boot Option
.
4. Select the boot entry with the string “*.efi”
5. Type the description such as “OS_Install”. Then, select
Commit Changes
.
For more information, refer to the tip files at:
http://www.lenovo.com/support
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