User Response
Complete the following steps:
1. If the compute node has recently been installed, moved, serviced, or upgraded, verify that
the DIMM is properly seated and visually verify that there is no foreign material in any DIMM
connector on that memory channel. If either of these conditions is found, correct and retry with
the same DIMM. (Note: The event Log might contain a recent 00580A4 event denoting detected
change in DIMM population that could be related to this problem.)
2. Check the IBM support site for an applicable firmware update that applies to this memory error.
The release notes will list the known problems the update addresses.
3. If the previous steps do not resolve the problem, at the next maintenance opportunity, replace
the affected DIMM (as indicated by LightPath and/or failure log entry).
4. If PFA re-occurs on the same DIMM connector, swap the other DIMMs on the same memory
channel one at a time to a different memory channel or processor. If PFA follows a moved DIMM
to any DIMM connector on the different memory channel, replace the moved DIMM.
5. Check the IBM support site for an applicable Service Bulletins (Service bulletins) that applies
to this memory error. (Link to IBM support service bulletins)
6. If problem continues to re-occur on the same DIMM connector, inspect DIMM connector for
foreign material and remove, if found. If connector is damaged, replace system board.
7.
Remove the affected processor and inspect the processor socket pins for damaged or
mis-aligned pins. If damage is found or the processor is an upgrade part, replace the system
board.
8. Replace affected processor.
9.
Replace the system board.
•
W.68002 [W.68002]
Explanation:
A CMOS battery error has been detected CMOS Battery Fault
Severity
Error
User Response
Complete the following steps:
1. If the system was recently installed, moved, or serviced, make sure the battery is properly
seated.
2. Check the IBM support site for an applicable service bulletin or firmware update that applies to
this error.
3.
Replace the CMOS battery.
4.
Replace the system board.
Appendix B. UEFI (POST) error codes
501
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