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If these actions do not correct the problem, run the diagnostic program Lenovo Solution Center. See “Lenovo
Solution Center” on page 114. If you need technical assistance, see Chapter 12 “Getting information,
help, and service” on page 115.

Intermittent problems

Symptom: A problem occurs only occasionally and is difficult to repeat.

Actions:

• Verify that all cables and cords are securely connected to the computer and attached devices.

• Verify that when the computer is on and the fans are working. If airflow is blocked or the fans are not

working, the computer might overheat.

If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on
page 114 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and
service” on page 115.

Keyboard, mouse, or pointing device problems

Select your symptom from the following list:

•

“All or some keys on the keyboard do not work” on page 104

•

“The mouse or pointing device does not work” on page 105

•

“The pointer on the screen does not move smoothly with the mouse” on page 105

•

“The wireless keyboard does not work” on page 105

All or some keys on the keyboard do not work

Symptom: All or some keys on the keyboard do not work.

Actions:

• Verify that the keyboard cable is securely connected to the correct connector on the computer.

• If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons

are the only keys that are not working, these buttons might have been disabled or have not been assigned
to a function. Use the help system in the Enhanced Performance Customization Keyboard program to
help diagnose problems with the Rapid Access buttons.

• To open the Enhanced Performance Customization Keyboard program, do one of the following:

– On the Windows 7 operating system, do the following:

1. Click

Start

➙

Control Panel

.

2. Click

Hardware and Sound

.

3. Click

Devices and Printers

.

4. Double-click

USB Enhanced Performance Keyboard

. The USB Enhanced Performance

Keyboard Customization program starts.

– On the Windows 8 or Windows 8.1 operating system, do the following:

1. Open Control Panel.

Note:

For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see

“Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 20.

2. Click

Hardware and Sound

.

3. Click

Devices and Printers

.

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ThinkStation D30 User Guide

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Содержание ThinkStation D30

Страница 1: ...ThinkStation D30 User Guide Machine Types 4353 and 4354 ...

Страница 2: ...tion on page v and Appendix B Notices on page 121 Seventh Edition June 2014 Copyright Lenovo 2012 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Страница 3: ...2 Setting the volume from Control Panel 22 Using CDs and DVDs 23 Handling and storing CD and DVD media 23 Playing a CD or DVD 23 Recording a CD or DVD 24 Chapter 3 You and your computer 25 Accessibility and comfort 25 Arranging your workspace 25 Comfort 25 Glare and lighting 26 Air circulation 26 Electrical outlets and cable lengths 26 Accessibility information 26 Register your computer with Lenov...

Страница 4: ...ity program 81 Chapter 8 Configuring RAID 83 Configuring RAID with Intel RSTe 83 Installing SATA or SAS hard disk drives 83 Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility 84 Quick RAID setup using the LSI MegaRAID BIOS configuration utility 85 Installing SATA or SAS hard disk drives 86 Entering the LSI MegaRAID BIOS configuration utility 87 Creating RAID volum...

Страница 5: ...on notice 123 Electronic emissions notices 123 Federal Communications Commission Declaration of Conformity 123 Eurasian compliance mark 125 Brazil regulatory notice 125 Mexico regulatory notice 125 Appendix D WEEE and recycling information 127 Important WEEE Information 127 Recycling information for Japan 127 Recycling information for Brazil 128 Battery recycling information for Taiwan 128 Battery...

Страница 6: ...iv ThinkStation D30 User Guide ...

Страница 7: ...or customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove ...

Страница 8: ...so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids ...

Страница 9: ... damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions Do not leave your computer power adapter or accessories in contac...

Страница 10: ... to your computer If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any bever...

Страница 11: ...onents If you suspect a problem with one of these parts contact a service technician Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cl...

Страница 12: ...x ThinkStation D30 User Guide ...

Страница 13: ...Your computer comes with one or two Intel Xeon microprocessors installed depending on the model type The processor speed the number of the available processor cores and the internal cache vary by machine type Memory Your computer supports up to 16 DDR3 ECC UDIMMs double data rate 3 error correction code unbuffered dual inline memory modules or DDR3 ECC RDIMMs double data rate 3 error correction co...

Страница 14: ...MT Intel Active Management Technology is hardware and firmware technology that builds certain functionality into computers in order to make them easier and less expensive for businesses to monitor maintain update upgrade and repair Intel Rapid Storage Technology enterprise RSTe Intel RSTe is a device driver that provides support for SATA or SAS RAID 0 1 5 and 10 arrays on specific Intel chipset sy...

Страница 15: ...ators on the front of your computer on page 8 and Locating connectors on the rear of your computer on page 9 Expansion Five hard disk drive bays One card reader bay Three optical drive bays Two PCI card slots Two PCI Express x4 card slots one slot is x16 mechanical Two PCI Express x16 graphics card slots Power supply Your computer comes with a 1120 watt automatic voltage sensing power supply Secur...

Страница 16: ... s certified or tested for compatibility1 varies by model type Red Hat Enterprise Linux Microsoft Windows XP Professional SP 3 1 The operating system s listed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is...

Страница 17: ...ude unpressurized 15 2 to 3048 m 50 to 10 000 ft Electrical input Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the progr...

Страница 18: ...tion Center Lenovo System Health and Diagnostics Lenovo ThinkVantage Tools Lenovo Thinkvantage Tools Recovery Media Lenovo Factory Recovery Disks or Create Recovery Media Rescue and Recovery Lenovo Enhanced Backup and Restore Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system If your computer is preinstalled with the Windows 8 or Windows 8 1 operating system you can access ...

Страница 19: ...ogram provides a quick and easy way to share files and folders among computers smartphones tablets or smart TVs with the Android or the Windows operating system installed SHAREit uses any type of network or even no network at all to share files and folders Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic test...

Страница 20: ... party programs Locations This section provides information to help you locate the connectors on the front and rear of your computer parts on the system board and components and internal drives in your computer Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 8 shows the locations of the connectors controls a...

Страница 21: ...Mini DisplayPort connector number and location vary by model 7 Audio line out connector 8 Microphone connector 9 USB 3 0 connectors 2 10 USB 2 0 connectors 8 11 Serial connector Connector Description Audio line in connector Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out con...

Страница 22: ...n of a DisplayPort connector PS 2 keyboard connector Used to attach a keyboard that uses a PS 2 keyboard connector PS 2 mouse connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Serial connector Used to attach an external modem a serial printer or other devices that use a 9 pin serial connector USB 2 0 connector USB 3 0 connector Used to attach a ...

Страница 23: ...ont audio and USB assembly 6 Front bezel 7 Hard disk drives 5 8 Hard disk drive fan assembly 9 PCI card retainer 10 Memory module s 11 Rear fan assembly 12 Power supply assembly Locating parts on the system board Figure 4 System board part locations on page 12 shows the locations of the parts on the system board Chapter 1 Product overview 11 ...

Страница 24: ...MM4 16 Microprocessor 1 memory slot 7 DIMM7 17 Microprocessor 1 memory slot 3 DIMM3 18 Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper 19 Front fan connector 20 Microprocessor 1 memory cooler connector 21 Mini PCI express mSATA SSD card slot 22 SATA connector 4 23 SATA connector 3 24 Internal USB 2 0 connector for connecting the media card reader 25 Front panel connector 26 Fron...

Страница 25: ... Intel Xeon Phi Coprocessor 3120A PCI Express card 49 PCI card slot 50 PCI Express x16 card slot 51 PCI Express x4 card slot x16 mechanical also supporting 400 GB Intel Solid State Drive 910 Series 52 Rear fan connector 53 Microprocessor 2 memory slot 1 DIMM1 54 Microprocessor 2 memory slot 5 DIMM5 55 PS 2 connector 56 Microprocessor 2 memory slot 2 DIMM2 57 Microprocessor 2 memory slot 6 DIMM6 58...

Страница 26: ...can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardware on page 37 for instructions on how to install or replace internal drives for your computer Figure 5 Drive bay locations on page 14 shows the locations of the drive bays Figure 5 Drive bay locations 1 Optical drive bays 1 to 3 with optical d...

Страница 27: ...ter When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label Figure 6 Machine type and model label Chapter 1 Product overview 15 ...

Страница 28: ...16 ThinkStation D30 User Guide ...

Страница 29: ... using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system do one of the following On the Windows 7 operating system click Start Help and Support On the Windows 8 or Windows 8 1 operating system move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings Help Additiona...

Страница 30: ...o the Start screen Using a pointing device Move the pointer to the extreme bottom left corner of the screen until a small representation of the Start screen is displayed then click the representation Using a touch screen Do one of the following Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the represe...

Страница 31: ...con Using a touch screen Swipe in and out on the left edge of the screen Representations of all available workspaces are displayed along the left edge of the screen Tap the Windows screen control icon at the bottom Note The Windows screen control icon is displayed only if you have at least one active workspace in the background of the system From the desktop or any other workspace that is opened f...

Страница 32: ...cessed workspace application PC settings or desktop do one of the following Using a pointing device Move the pointer to the extreme top left corner of the screen until the Windows screen control icon is displayed then click the icon Using a touch screen Swipe in from the left edge of the screen For information about using other features of the Windows 8 1 operating system open the Help Tips applic...

Страница 33: ...on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Note You can use the mouse or the Up and Down arrow keys to highlight menu selections On the Windows 7 operating system you can close the Start menu or the context menu by clicking the mouse or pressing Esc Using the wheel mouse The wheel mouse has the following controls 1 P...

Страница 34: ...ntrol Panel Appearance and Personalization 2 In the Taskbar and Start Menu topic click Customize icons on the taskbar 3 Click Turn system icons on or off and change the volume behaviors from Off to On 4 Click OK to save the new settings To add the volume icon to the taskbar on the Windows 8 or Windows 8 1 operating system do the following 1 Open Control Panel and click Appearance and Personalizati...

Страница 35: ... storing a CD or DVD follow these guidelines Hold the disc by its edges Do not touch the surface of the side that is not labeled To remove dust or fingerprints wipe the disc with a clean soft cloth from the center to the outside Wiping the disc in a circular direction might cause loss of data Do not write or stick paper on the disc Do not scratch or mark the disc Do not place or store the disc in ...

Страница 36: ...n the Corel DVD MovieFactory Lenovo Edition program click Start All Programs Corel DVD MovieFactory Lenovo Edition Corel DVD MovieFactory Lenovo Edition Follow the instructions on the screen To run the Power2Go program click Start All Programs PowerDVD Create Power2Go Follow the instructions on the screen On the Windows 8 operating system run the Power2Go program by doing the following 1 Move the ...

Страница 37: ...u arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the se...

Страница 38: ...hs The location of electrical outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final placement of your computer When arranging your workspace Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet Keep power cords and cables neatly routed away from walkways and other areas ...

Страница 39: ...ator For more information about how to use and configure Narrator see the Windows Help and Support information system Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents For additional information about screen readers see the following Using PDFs with screen readers http www adobe com ...

Страница 40: ...e and configure Magnifier see the Windows Help and Support information system Note For touch screen computer models you also can zoom in and zoom out by using touch gestures instead of the keyboard See Zoom on page 28 Zoom You can use the zoom feature to enlarge or reduce the size of text pictures maps or other objects From the keyboard Zoom in Press the Windows logo key the plus sign key to enlar...

Страница 41: ...Screen Keyboard For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search Then type On Screen Keyboard into the search field In the list of results click On Screen Keyboard For more information about how to use and configure On Screen Keyboard see the Windows Help and Support information system Personalized keyboard The tactile b...

Страница 42: ...ructions on the screen to register your computer Connect your computer to the Internet and register your computer through a preinstalled registration program For Windows 7 The preinstalled Lenovo Product Registration program launches automatically after you have used your computer for a time Follow the instructions on the screen to register your computer For Windows 8 or Windows 8 1 Open the Lenov...

Страница 43: ...ror message and log in to the operating system do the following 1 Properly install or close your computer cover See Completing the parts replacement on page 66 2 Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program The error message will not be displayed again Ability to enable and disable devices and USB connectors For more information see Enabling...

Страница 44: ...Figure 7 Locking the computer cover Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed 32 ThinkStation D30 User Guide ...

Страница 45: ...Figure 8 Installing a padlock Chapter 4 Security 33 ...

Страница 46: ...ington at http www lenovo com support Figure 9 Kensington style cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The follo...

Страница 47: ... firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine which inbound and outbound connections are authorized If your computer is preinstalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your priva...

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Страница 49: ... setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer an...

Страница 50: ... computer 2 Disconnect all power cords from electrical outlets 3 Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 8 and Locating connectors on the rear of your computer on page 9 4 Remove any locking device that secures the computer cover such as a padlock or ...

Страница 51: ...omputer cover on page 38 3 Remove the front bezel by releasing the two plastic tabs on the left side and pivoting the front bezel outward Figure 11 Removing the front bezel 4 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis and then pivot the front bezel inwards until the two plastic tabs snaps into position ...

Страница 52: ...nsure that your computer also has an NVIDIA graphics card installed To install or replace a PCI card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 38 3 Open the PCI card retainer by lifting the retainer and then pivoting it out Figure 12 Opening the PCI card retainer 4 Depending on...

Страница 53: ...ving a PCI card Notes a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot Chapter 5 Installing or replacing hardware 41 ...

Страница 54: ... What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 66 Installing or replacing an mSATA solid state drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions ...

Страница 55: ...f you are replacing an mSATA solid state drive press the two tabs 1 as shown and carefully pivot the mSATA solid state drive upward at an angle of about 20 degrees Then remove the mSATA solid state drive from the mini PCI express card slot Figure 14 Removing an old mSATA solid state drive 7 Touch the static protective package that contains the new mSATA solid state drive to any unpainted surface o...

Страница 56: ...ware go to the appropriate section To complete the installation or replacement go to Completing the parts replacement on page 66 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace a memory module CAUTION Turn off ...

Страница 57: ... To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 38 3 Lay the computer on its side for easier access to the system board 4 Locate the memory slots See Locating parts on the system board on page 11 5 Remove any parts that might prevent your access...

Страница 58: ...pull the memory module out of the memory slot Figure 17 Removing a memory module If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 18 Opening the retaining clips 46 ThinkStation D30 User Guide ...

Страница 59: ... duct snaps into position Figure 20 Installing the memory fan duct 11 Reconnect the memory fan cable to the system board See Locating parts on the system board on page 11 12 Reinstall the PCI Express x16 graphics card if you have removed it What to do next To work with another piece of hardware go to the appropriate section To complete the installation or replacement go to Completing the parts rep...

Страница 60: ...omponents on page 10 5 Depending on whether you are installing or replacing an optical drive do one of the following If you are installing a secondary optical drive remove the plastic panel in the front bezel for the drive bay you want to use If there is a metal static shield installed in the drive bay remove the metal static shield If you are replacing an optical drive disconnect the signal cable...

Страница 61: ...cal drive Figure 22 Installing the optical drive retainer 7 Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position Figure 23 Installing the optical drive Chapter 5 Installing or replacing hardware 49 ...

Страница 62: ... safety information on page v This section provides instructions on how to install or replace the card reader To replace the card reader do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing th...

Страница 63: ...remove the card reader out of the chassis Figure 25 Removing the card reader 7 Install the card reader retainer on the side of the new card reader Figure 26 Installing the card reader retainer Chapter 5 Installing or replacing hardware 51 ...

Страница 64: ... on page 66 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel connector assignments configuration A battery keeps this information active when you turn off the computer T...

Страница 65: ...ge 66 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 7 Turn on the computer and all attached devices 8 Use the Setup Utility program to set the date time and any passwords See Chapter 7 Using the Setup Utility program on page 77 What to do next To work with another piece of hardware g...

Страница 66: ...sequence to remove the four screws that secure each heat sink and fan assembly to the system board a Partially remove screw 1 then fully remove screw 2 and then fully remove screw 1 b Partially remove screw 3 then fully remove screw 4 and then fully remove screw 3 Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be ...

Страница 67: ...mbly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the hard disk drive fan assembly To replace the hard disk drive fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Rem...

Страница 68: ... Replacing the rear fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover S...

Страница 69: ...Note The new rear fan assembly will have four new rubber mounts attached Figure 32 Removing the rear fan assembly 6 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes Pull on the tips of the rubber mounts until the rear fan assembly is secured in place Chapter 5 Installing or replacing hardwar...

Страница 70: ... and understanding the Important safety information on page v This section provides instructions on how to install or replace a hard disk drive Notes If you are installing additional hard disk drives ensure that your computer is properly configured to support them If installing five SATA hard disk drives ensure that the SATA hard disk drive enablement module one to five hard disk drives is install...

Страница 71: ...d disk drive See Locating internal drives on page 14 4 Disconnect the signal cable and the power cable from the hard disk drive 5 Pull the bracket handle out to remove the hard disk drive from the chassis Figure 34 Removing the hard disk drive 6 Flex the sides of the bracket to remove the hard disk drive from the bracket Chapter 5 Installing or replacing hardware 59 ...

Страница 72: ...isk drive into the bracket Note If you are replacing or installing a 2 5 inch hard disk drive you need to install it into a 2 5 to 3 5 inch converter bracket Then install the 2 5 inch hard disk drive with the converter bracket into the 3 5 inch hard disk drive bracket Figure 36 Installing 2 5 inch to 3 5 inch converter bracket before installing the outer bracket 8 Slide the new hard disk drive int...

Страница 73: ...isk drive Note If you are installing SAS hard disk drives you must connect the signal cables and power cables to the SAS to SATA conversion adapter before you connect them to the hard disk drive Figure 38 Connecting SAS cables to SAS to SATA conversion adapter Chapter 5 Installing or replacing hardware 61 ...

Страница 74: ... do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 38 3 Lift to open the PCI card retainer See Figure 12 Opening the PCI card retainer on page 40 4 Remove the hard disk drive fan assembly See Replacing the hard disk drive fan assembly on page 55 5 Locate the hard disk drive enablement ...

Страница 75: ...appropriate section To complete the installation or replacement go to Completing the parts replacement on page 66 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the front audio and USB assembly To replace the front au...

Страница 76: ...ssembly bracket into the chassis and then align the two screw holes in the bracket with the corresponding holes in the chassis Install the two screws to secure the front audio and USB bracket to the chassis 8 Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating parts on the system board on page 11 What to do nex...

Страница 77: ...oard on page 11 4 Press the tab 3 inward and slide the internal speaker 1 upward to completely remove it from the chassis Figure 42 Removing the internal speaker 5 Position the new internal speaker to insert the two tabs 2 into the corresponding holes in the chassis and then push downward the internal speaker until it is secured in place 6 Connect the internal speaker cable to the system board See...

Страница 78: ...rmation in the Setup Utility program Refer to Chapter 7 Using the Setup Utility program on page 77 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating components on page 10 for the locations of various components in your comput...

Страница 79: ...ill come with the CRU or will come a few days after the CRU arrives Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Chapter 5 Installing or replacing hardware 67 ...

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Страница 81: ... screen c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes Restore...

Страница 82: ...ect boot device window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 74 Performing backup and r...

Страница 83: ...es you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device o...

Страница 84: ...s Creating a rescue medium This section provides instructions on how to create a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start All Programs Lenovo ThinkVantage Tools Enhanced Backup and Restore The Rescue and Recovery program opens 2 In the Rescue and Recovery main window click the Launch advanced Rescue and Recove...

Страница 85: ...n Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following ...

Страница 86: ... you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 73 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or ...

Страница 87: ...r computer to the factory default settings You can reset your computer to the factory default settings Resetting the computer will reinstall the operating system and reinstall all the programs and settings that came with your computer Attention If you reset your computer all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep...

Страница 88: ...perating system even if the Windows 8 or Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process For more details about the recovery soluti...

Страница 89: ...e prompted to do one of the following Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the syste...

Страница 90: ...program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Pas...

Страница 91: ... jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 66 Enabling or disabling a device This section provides information on how to enable or disable user access to the following devices USB Configuration Use this option to enable or disable a USB connector When a USB connector is disabled the de...

Страница 92: ... compliance mode and Deep Sx Lenovo computers meet the eco design requirements of the ErP Lot 3 regulation For more information go to http www lenovo com ecodeclaration You can enable the ErP LPS compliance mode and Deep Sx through the Devices menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby or off mode To enable ErP LPS compliance mode an...

Страница 93: ...am Press Enter when prompted to confirm the exit Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following If you want to save the new settings press F10 to save changes and exit the Setup Utility program If you do not want to save the settings select E...

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Страница 95: ...talling SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID RAID Level 0 Striped disk array A RAID Level 0 hard disk drive group consisting of at least two hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB 64 KB or 128 KB Better performance without fault tolerance RAID Level 1 M...

Страница 96: ...n utility This section provides instructions on how to enter the Intel RSTe configuration utility During the computer startup follow the instructions on the screen Press Ctrl I to enter the Intel RSTe configuration utility The following four options are displayed after you enter the Intel RSTe configuration utility 1 Create RAID Volume 2 Delete RAID Volume 3 Reset Disks to Non RAID 4 Exit Press th...

Страница 97: ... to confirm the deletion of the selected RAID volume Resetting hard disk drives to non RAID This section provides instructions on how to reset hard disk drives to non RAID To reset hard disk drives to non RAID do the following 1 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 84 2 Press the up and down arrow keys to select Reset Disks to Non RAI...

Страница 98: ... 1 MB Better performance without fault tolerance RAID Level 1 Mirrored disk array A RAID Level 1 hard disk drive group consisting of two or four hard disk drives Improved read performance and 100 redundancy RAID Level 10 A combination of RAID Level 0 and RAID Level 1 A RAID Level 10 hard disk drive group consisting of four hard disk drives Data being striped across hard disk drive groups Provides ...

Страница 99: ...onfiguration and then click Next The following two options are displayed in the Configuration Method window Manual Configuration Manually create hard disk drive groups and virtual hard disk drives and set parameters Automatic Configuration Automatically create an optimal RAID configuration 4 Select Manual Configuration and then click Next The Drive Group Definition window is displayed To create ha...

Страница 100: ...nd then click Go 4 Click Yes to save your changes Setting the hot spare hard disk drive This section provides instructions on how to set the hot spare hard disk drive To set the hot space hard disk drive do the following 1 Enter the LSI MegaRAID BIOS configuration utility See Entering the LSI MegaRAID BIOS configuration utility on page 87 2 Click the hard disk drive you want to set as the hot spar...

Страница 101: ...ate a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support T...

Страница 102: ...nd then type in the machine type and model and press Enter 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenc...

Страница 103: ...e power cords for the computer and monitor to electrical outlets See Completing the parts replacement on page 66 8 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive Wait a few minutes Then the recovery session begins The recovery session will take two to three minutes During this time a warning message will be displayed and no action is needed f...

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Страница 105: ... of device for which you need the device driver 5 Click the appropriate device driver 6 Download and install the device driver Updating your operating system Microsoft makes updates available for the various Windows operating systems through the Microsoft Windows Update Web site The Web site automatically determines what Windows updates are available for your specific computer and lists those upda...

Страница 106: ...ee Accessing Lenovo programs on the Windows 7 operating system on page 5 or Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system on page 6 If the System Update program is not currently installed on your computer you can download it from the Lenovo Support Web site at http www lenovo com support Cleaning and maintenance With appropriate care and maintenance your computer will ...

Страница 107: ...3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine ...

Страница 108: ... hardware change in software or some other action that might have taken place Create Product Recovery discs See Creating and using recovery media on page 69 for more information about using Product Recovery discs to restore the hard disk drive to the factory default settings Create rescue media See Creating and using a rescue medium on page 72 for more information about using a Rescue medium such ...

Страница 109: ...ter make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected...

Страница 110: ...lder configuration settings do not solve the problem or have adverse effects To restore a captured configuration do the following For Windows 7 Click Start Control Panel System and Security System System Protection System Restore For Windows 8 or Windows 8 1 Open Control Panel and then click System and Security System System Protection System Restore Note For detailed information on how to open Co...

Страница 111: ...page 110 Printer problems on page 112 Serial connector problems on page 112 Software problems on page 113 USB problems on page 114 Audio problems Select your symptom from the following list No audio in Windows on page 99 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 100 Sound comes from one external speaker only on page 100 No audio in ...

Страница 112: ...r only Actions Ensure that the speaker cable is inserted completely into the connector on the computer Make sure the cable that attaches the left speaker to the right speaker is securely connected Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you migh...

Страница 113: ...oblem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Action Make sure that the...

Страница 114: ...ng DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions Check the volume control settings on your computer and on your speakers Make sure that the disc surface is clean and not scratched Check all cable connections to and from the speakers Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the diagnostic prog...

Страница 115: ...talled with SAS hard disk drives ensure that the SAS hard disk drive enablement module one to five hard disk drives or the LSI MegaRAID SAS adapter is installed If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 114 If you need technical assistance see Chapter 12 Getting information help and service on page 115 No Operat...

Страница 116: ... keyboard does not work on page 105 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions Verify that the keyboard cable is securely connected to the correct connector on the computer If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working these buttons might have be...

Страница 117: ...een does not move smoothly with the mouse Symptom The pointer on the screen does not move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse See Optical mouse on page 95 for instructions The wireless keyboard does not work Symptom The wireless keyboard does not work A...

Страница 118: ...start some application programs Symptom The monitor works when you turn on the computer but goes blank when you start some application programs Actions Make sure the monitor signal cable is securely connected to the monitor and the monitor connector on the computer A loose cable can cause intermittent problems Verify that the necessary device drivers for the application programs are installed Refe...

Страница 119: ...ls The image is discolored Symptom The image is discolored Action The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor If this does not corre...

Страница 120: ...n Windows 8 and Windows 8 1 see Accessing Control Panel on the Windows 8 or Windows 8 1 operating system on page 20 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not be using the correct driver...

Страница 121: ... options that do not have their own troubleshooting information Select your symptom from the following list An option that was just installed does not work on page 109 An option that previously worked does not work now on page 110 An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that The option is designed for your computer You f...

Страница 122: ... fragmented files on page 111 Insufficient memory on page 112 Make a selection from the above list to find out more about the corrective actions you can take Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space The Windows operating system will slow down and might produce errors if the hard disk drive gets too full To check the amount of free space on the Windows...

Страница 123: ...s and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need assistance see the help system for your e mail application Excessive number of fragmented files Symptom Excessive number of fragmented files Action Run the Windows Disk Defragmenter program Note Depending on the size of the hard disk drive and amount of dat...

Страница 124: ...ed 2 You have assigned the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Chapter 7 Using the Setup Utility program on page 77 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See Chapter 12 Getting informat...

Страница 125: ...ponents refer to the Windows help system It is accessible from the Windows Start menu To determine if problems are caused by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict ...

Страница 126: ...problem run the diagnostic programs to test the USB connector see Lenovo Solution Center on page 114 for instructions If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Chapter 12 Getting information help and service on page 115 Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and re...

Страница 127: ...ght or bottom right corner of the screen to display the charms Then click Settings Help Safety and Warranty The ThinkStation Safety Warranty and Setup Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site The Lenovo Web site http www lenovo com provides up to date info...

Страница 128: ...rams see Lenovo Solution Center on page 114 You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period Problem deter...

Страница 129: ... to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In...

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Страница 131: ... E5 2640 E5 2643 E5 2667 E5 2650 2650L E5 2660 E5 2665 E5 2670 E5 2680 E5 2685 E5 2690 1333 MHz Table 3 DIMM type and speed PC3 10600R DIMM operating voltage Microprocessor model Memory frequency 1 5 V Intel Xeon E5 1603 1066 MHz Intel Xeon E5 2603 E5 2609 1066 MHz 1 35 V 1 5 V Intel Xeon E5 2620 E5 2630 2630L E5 2637 E5 2640 E5 2643 E5 2667 E5 2650 2650L E5 2660 E5 2665 E5 2670 E5 2680 E5 2685 E5...

Страница 132: ...5 2603V2 1333 MHz Table 6 DIMM type and speed PC3 14900R DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 2690V2 E5 2680V2 E5 2670V2 E5 2660 E5 2650V2 Intel Xeon E5 2697V2 E5 2695V2 E5 2687V2 E5 2667V2 E5 2643V2 E5 2637V2 Intel Xeon E5 1660V2 E5 1650V2 E5 1620V2 E5 2660V2 1866 MHz Intel Xeon E5 2640V2 E5 2630V2 E5 2620V2 Intel Xeon E5 2650L E5 2630L Intel Xeon E5 1607V2 1...

Страница 133: ...ublication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo...

Страница 134: ...ia are trademarks of the Microsoft group of companies DisplayPort and mini DisplayPort are Trademarks of the Video Electronics Standards Association Intel and Intel Xeon are trademarks of Intel Corporation in the U S and or other countries Linux is a registered trademark of Linus Torvalds Other company product or service names may be trademarks or service marks of others 122 ThinkStation D30 User ...

Страница 135: ...user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an authorized dealer or service representative for help Lenovo is not responsible for any ...

Страница 136: ...ieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes üb...

Страница 137: ...ce mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operación de este equipo estásujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyen...

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Страница 139: ...and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is th...

Страница 140: ... a lithium battery must comply with local ordinances and regulations Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum mas enviados à pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no...

Страница 141: ...o indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the ...

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Страница 143: ...ardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic ...

Страница 144: ...Ukraine RoHS India RoHS RoHS compliant as per E Waste Management Handling Rules 2011 132 ThinkStation D30 User Guide ...

Страница 145: ...Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor set the following power management features to take effect when...

Страница 146: ...134 ThinkStation D30 User Guide ...

Страница 147: ...cs programs using 116 diagnostics troubleshooting 97 DisplayPort connector 9 documentation using 116 drivers device 67 drives bays 14 specifications 14 DVI monitor connector 10 E environment operating 5 Ethernet 2 Ethernet connector 10 exiting Setup Utility 81 expansion 3 external options installing 37 F failure recovering from POST BIOS 90 features 1 flashing the BIOS 89 front connectors controls...

Страница 148: ...features 3 power on self test POST 89 Power On Password 78 programs updating system 89 purchasing additional services 117 R rear connectors 9 rear fan assembly replacing 56 recovering from a POST BIOS update failure 90 software 69 recovery boot block 90 operations backup and 70 problems solving 74 recovery media creating and using 69 removing computer cover 38 replacing battery 52 card reader 50 h...

Страница 149: ...0 the BIOS updating flashing 89 90 trademarks 122 troubleshooting basic 97 troubleshooting diagnostics 97 U updating flashing the BIOS 89 system programs 89 updating flashing the BIOS 90 USB connector 10 using a rescue medium creating and 72 diagnostic programs 116 documentation 116 other services 117 passwords 77 Setup Utility 77 V video subsystem 1 viewing and changing settings 77 W warranty inf...

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