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Troubleshooting
BlueShadow Pump 80P Instructions V7685
7.3 System messages
Explanation of the displayed system messages. They are sorted
alphabetically.
System message
Solution
A
Auto pump head:
Head data
uninitialized!
Switch the device off and on.
Check whether a pump head with RFID rec-
ognition has been installed.
Repeat the automatic configuration step in
the chromatography software.
Remove pump head, clean it and install it
again.
Auto pump head:
No head detected!
Switch the device off and on.
Repeat the automatic configuration in the
chromatography software.
Remove pump head, clean it and install it
again.
Check whether a pump head with RFID rec-
ognition has been installed.
Auto pump head:
No RFID hardware!
Pump head without RFID detection: If necessary,
replace pump head.
Auto pump head:
Read failed!
Switch the device off and on.
Repeat the automatic configuration step in
the chromatography software.
Remove pump head, clean it and install it
again.
Note:
Inform the technical support in case the
system message repeats itself.
Auto pump head:
write failed!
Switch the device off and on.
Repeat the automatic configuration step in
the chromatography software.
Remove pump head, clean it and install it
again.
Note:
Inform the technical support in case the
system message repeats itself.
C
Cannot delete
active program/link
Pause active program or otherwise the
link
and
the delete the
link
.
Cannot edit pro-
gram from the
running link
First stop the link and then edit the data on
the device display or with the chromatography
software.
Cannot initialize
LAN
Check the cables and connections in the local
area network.