•
method of payment to be used for any charges (if MasterCard or VISA,
include expiration date)
•
a brief description of the problem
•
a reference to any conversations with the technical/sales staff about the
problem
•
and the Return Authorization number assigned.
♦
For warranty repairs, we will pay the shipping charges to return the item(s) to you
via air parcel post. If you wish return by courier service, include your account
number. To be eligible for repair under warranty, we must have a record that you
sent your Warranty Registration form and proof of purchase to Kantronics, and
the item(s) must still be within the warranty period at the time the return is
authorized.
♦
For non-warranty repairs, you must pay the return shipping charges.
10
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