JCM GLOBAL UBA Pro Series, Руководство по эксплуатации и обслуживанию

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P/N 960-000211R_Rev. A © 2020, JAPAN CASH MACHINE CO., LTD.
A - 2
Appendix A UBA™ Pro Series Universal Banknote Acceptor Troubleshooting
Banknote jams
occur often
The Acceptor Unit is not
properly seated all the way into
the Frame
(the Acceptor Unit’s Latch
Release Levers are not locked
onto the Frame)
Reseat the Acceptor Unit back into the Frame and confirm the
Acceptor Unit Release Lever Latches securely lock onto the Frame.
Banknote width out of
specification
A Banknote is wider than the specified width.

Use only Banknotes widths having the correct Banknote size
specifications. (Refer to “Technical Specifications” on page 1-6.)
Abnormal
Acceptance rates
Dirt and/or stains on the
Rollers and Sensors
Clean the Transport path. Refer to “Cleaning Procedure” on page 2-
17 of this Manual.
The Unit has been
disassembled and
recalibration adjustments have
not occurred following a
reassembly.
Make sure to calibrate the Sensors after reassembling the UBA Pro
Unit. Refer to “Calibration” on page 6-5 of this Manual.
The wrong Software or an old
version of the Software is
being used.
Make sure that the programmed Flash or EPROM Memory Software is
the latest version, and it supports the Currency values for the
specific Country.
Software not designed to
accept current Banknotes
Check the particular specifications for the required Banknote Type
Acceptance, and make sure the Banknotes will be accepted by the
Software loaded (e.g., check denomination/issuing year, etc.).
Upper Guide can
not be opened
Centering Guides are not at the
Home position.
Turn the Power OFF and ON again. The Host Machine should send a
Reset Command to reinitialize the unit.
If power cannot be applied, use a Hex Nut Driver to open the Upper
Guide and manually reset the Guide.
All Banknotes
being rejected
Incorrect software
(different Currency type)
Download the correct Software for Currency being accepted. Refer to
“Software Download” on page 6-3 of this Manual regarding Software
Downloading procedures.
Banknotes are not being
accepted by the Software.
Make sure the Banknote values required are included in the Software
Specifications (e.g., denominations/issuing year, etc.) Refer to
“Software Download” on page 6-3 of this Manual.
Incorrect DIP Switch settings
Enable all denominations by setting all DIP Switches to OFF.
Banknote acceptance is being
inhibited by a Host Controller
command.
Enable Banknote acceptance with the required Host Command.
Upper/Lower Sensor Board
failure
Change the Upper or Lower Sensor Board with a known good Circuit
Board. Refer to Section 4 "Disassembly/Reassembly" on page 4-1 of
this Manual regarding Circuit Board Removal.
Unit was disassembled and
recalibration did not occur
following reassembly.
Recalibrate all UBA Pro Sensors following reassembly.
Motor
continues to run
Upper Guide is open.
Firmly reclose the Upper Guide.
A foreign object or a jammed
Banknote is stuck in the
Transport path.
Open the Upper Guide, remove the foreign object or jammed
Banknote, and reclose the Cover.
Motor Driver failure
Refer to “Performance Test Using a PC” on page 6-8 or “Performance
Test without a PC” on page 6-16 of this Manual and conduct a
Forward/Reverse Motor Test.
Table A-1 General Fault Conditions (Continued)
Symptoms/Error
Messages
Possible Fault Causes Corrective Action Required