Intergraph InterRAID-12, Руководство пользователя по оборудованию

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B Troubleshooting
This appendix provides the troubleshooting solutions for various problems that might occur
with the InterRAID-6, InterRAID-8, or InterRAID-12 disk arrays. If problems persist, or are
not covered in this appendix, call the Customer Response Center at 1-800-633-7248.
General
This section applies to the InterRAID-6, InterRAID-8, and InterRAID-12 disk arrays.
Error: System fails to power on
Reason Solution
Power cord not connected properly. Verify that the power cord properly connects to the
power receptacle.
Power not supplied at the outlet. Verify power to the outlet has not been interrupted.
Test the outlet with a known working appliance.
Power not supplied from the UPS. Verify UPS connection and proper operation.
Power switch not in the proper
position. Be sure that the power switch on the front of the base
unit is in the ON position.
Power cord fault. Replace power cord.
Error: InterRAID drive keeps going dead, same physical drive each time
Reason Solution
One disk drive in the array fails
often. Media error on drive. Check the drive error counts using InterRAID
utilities.
Format the drive.
Rebuild the drive.
If the drive continues to fail, replace the drive with
another drive with the same capacity and rebuild.