CMN-91
Installation and Operation Manual
About This Manual
© 2016 Imagine Communications Corp. Proprietary and Confidential.
Revision D | Page 12
Term or Convention Description
Note:
Indicates important information that helps to avoid and troubleshoot problems
Obtaining Documents
Product support documents can be viewed or downloaded from our website. Alternatively, contact your
Customer Service representative to request a document.
Unpacking/Shipping Information
This product was carefully inspected, tested, and calibrated before shipment to ensure years of stable
and trouble free service.
Unpacking a Product
1.
Check equipment for any visible damage that may have occurred during transit.
2.
Confirm that you have received all items listed on the packing list.
3.
Contact your dealer if any item on the packing list is missing.
4.
Contact the carrier if any item is damaged.
5.
Remove all packaging material from the product and its associated components before you install
the unit.
Product Servicing
CMN-91 modules are not designed for field servicing. All hardware upgrades, modifications, or repairs
require you to return the modules to the Customer Service center. For more information see CMN-91
Service and Support (on page 24).
Returning a Product
In the unlikely event that your product fails to operate properly, please contact Customer Service to
obtain a Return Authorization (RA) number, and then send the unit back for servicing.
Keep at least one set of original packaging, in the event that you need to return a product for servicing.
If the original packaging is not available, you can purchase replacement packaging at a modest cost or
supply your own packaging as long as it meets the following criteria:
Withstands the weight of the product
Holds the product rigid within the packaging
Leaves at least two inches of space between the product and the container
Protects the corners of the product