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User Manual – February 2020 Edition

F. Technical support

If you have difficulties in operating your Printer, the procedures in this manual and the software User's Guide
should, in most cases, solve the problem. If you still have difficulty, contact the technical support using one of the
methods listed below.

Source

Location

IColor Print Knowledge Base

icolorprint.com/support

Seagull Scientific BarTender

®

Software Help Files

Open the software. Click on:

Help Menu - Contents

IColor Print Support

https://www.icolorprint.com/get-support

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Содержание I Candy 200

Страница 1: ... 0 User Manual February 2020 Edition ...

Страница 2: ...m Other Programs 34 E Adjusting Print Alignment 35 F Creating A Full Bleed Print 37 G Print Driver Settings 38 5 Printing from a Mac 41 A Printer Utility Settings IColor Label 200 Utility 42 B Adjusting Print Alignment Label Offsets 43 C Set The Stock Sensor Mode 45 D Set The Output Mode 46 E Printing From Belight Labels and Addresses 47 F Create A Custom Label Size Print From Other Programs 53 G ...

Страница 3: ... 2 User Manual February 2020 Edition 1 Ready Set Go ...

Страница 4: ...o prevent internal heat buildup Do not place the printer near heat sources such as radiators or air ducts or in a place subject to direct sun light excessive dust mechanical vibration or shock Allow for adequate clearance in front of the printer to accommodate the printed label stock as it is leaving the printer to avoid the possibility of binding or jamming of the label stock Allow for adequate o...

Страница 5: ...the supply box 1 Power Adapter 2 Separate Power Cord 3 6 USB Cable If other USB cable is used it must be 6 2 M or less 4 ICI200DYE iColor 200 Dye Based CMY Ink Cartridge 5 IC200PIG iColor 200 Pigment Based CMY Ink Cartridge 6 Warranty Statement and Registration Card The following items are inside the printer supply roll area 7 Starter Roll of High Gloss Label Stock Save the carton and packing mate...

Страница 6: ...he stock When stock is loaded each press of the button will cause one label to be fed through the printer The Ink Low LED will illuminate when a cartridge has 10 or less of its ink remaining The Unload Button will unload the installed label stock by reversing it through the printer Make sure to tear off the printed labels before pressing the Unload Button The Label Tear Bar is a serrated edge for ...

Страница 7: ...stration shows the input ports and power switch found on the rear panel of the printer The next two illustrations show the interior of the printer Core O D Power switch US port Fixed throat guide Sensor adjustment Movable throat guide Roll stop Roll arm Roll guide ...

Страница 8: ... 7 User Manual February 2020 Edition Grit roller Remove panel to clear label jam Cutter track Pressure rollers Cartridge carrier Cutter wheel Replacement Access port ...

Страница 9: ... 8 User Manual February 2020 Edition 2 Label stock ...

Страница 10: ...t Note Test all custom made label stock with the intended printer before ordering large quantities Uninet will only assume responsibility for custom label stock ordered from Uninet Label Sensing Methods Method 1 Label gap sensing Gap between labels Method 2 Through hole sensing Distance from edge of Media to edge of Label Label height Black Mark width Label width Liner width Width of opening Gap s...

Страница 11: ...the recommended maximum There are two factors that determine whether the printer will accept any particular stock thickness 1 The ability for the printer to pull the paper through the print area 2 The ability for the sensor to read through the backing if the sensor is set to die cut If you are printing in continuous or reflective label sensing mode number 2 does not apply The fact that the printer...

Страница 12: ...r your applicator For example most applicators will apply the side of the label first so you will want to print the labels sideways B Installing label stock The following steps will guide you through loading label stock into your printer Make sure power is connected and printer is on 1 Open the Top Cover Label side out Roll O D Core I D Core O D Label Stock 3 6 max Lift from back corner of cover ...

Страница 13: ...sed adhesive surface can attach itself to the inner workings of the print mechanism and cause a media jam 4 Place your roll of label stock on the Roll Arm and push it inward until it touches the Roll Stop 5 Flip up the Roll Guide and slide it inward until it touches the label stock The Roll Guide will automatically pull back slightly to the correct position There should be approximately a 1mm gap ...

Страница 14: ...lide the Movable Throat Guide inward until it almost touches the label stock Important Note The label stock should be close enough to the Fixed and Movable Throat Guides to provide proper guidance but not close enough to pinch the label stock 0 1 mm gap on either side If the label stock is pinched by the guides poor print quality or feeding problems could result 9 Feed the label stock further into...

Страница 15: ...d label stock Circular Labels If you are using Circular Labels you must adjust the stock sensor to correspond with the very top of the label where the circles are closest together If the sensor is too far to the right or the left the printer will still sense the label but the image may be offset downward because the printer will start printing at the wrong position If you are using stock that has ...

Страница 16: ...se standard die cut labels It is only necessary to change this setting if you are using clear labels or any label with a black sensing mark on the back 1 Connect the printer via USB and turn on the power The Stock Sensor Mode setting is stored in the printer s internal memory so you will not be able to access it unless the printer is turned on and properly communicating with the computer 2 Go to S...

Страница 17: ...r Black marks can also be used for irregular shaped labels circles larger than 4 inches or on any stock where the print starting position cannot be sensed using the label itself Continuous Sensor off If you have continuous stock with no die cut reflective mark or holes set the sensor type to Continuous This will turn off the stock sensor In this mode there is no way to set the print starting posit...

Страница 18: ...f the Cutter is enabled or disabled If the Cutter is disabled the label present options will be available If the Cutter is enabled the present options are no longer available but cut options become available Cutter Options Cut After Button Press This setting will cut after you press the Load Feed button on the printer This can be used after one label or an entire job This feature is useful if you ...

Страница 19: ...This should be used only if you have a label rewinder attached Present After No Activity This setting will present feed all printed labels past the tear off point at the end of a print job if the printer does not receive another print job within one second of the last print job in the queue You can use this feature to present at the end of a multi copy job a multi page job or multiple individual j...

Страница 20: ... 19 User Manual February 2020 Edition 3 IColor200 Printhub ...

Страница 21: ...Connect the printer via USB and turn on the power The IColor 200 PrintHub accesses most of the information it uses from the printer itself so the printer must be turned on and communicating for the program to be useful 2 Go to Start Programs IColor Technology IColor 200 PrintHub A Adjust alignment sensor mode output mode and advanced settings B If you have multiple IColor printers connected they w...

Страница 22: ... displayed in 10 increments Example 100 to 90 to 80 etc B Using the cost estimator The cost estimator is found under the queue section on the first tab of the IColor 200 PrintHub The last five job costs are stored in the list Each job will show the cost per label based on the cost per cartridge entered below the list Enter the actual cost of the cartridge you paid Prints remaining on the currently...

Страница 23: ... down change the job name or adjust the cost from this screen Important Note The cost per label represents the average cost per label over an entire run of labels This means that the per label cost will decrease and become more accurate as the number of labels printed increases This is because the ink that is used for periodic cartridge maintenance is divided into a larger number of labels Uninet ...

Страница 24: ...k Warning to prompt you to replace cartridges The first and only ink low warning will occur at 0 ink remaining Press the Load Feed button to continue printing after you receive this warning To change a cartridge follow this procedure 1 Open the Cover 2 Press or pinch the tab on the front of the cartridge holder Lift from back corner of cover ...

Страница 25: ... 24 User Manual February 2020 Edition 3 Remove the cartridge 4 Locate a new cartridge and remove it from its packaging Remove the foil outer package and the tape covering the nozzles ...

Страница 26: ... 5 into the empty carriage Note When installing the cartridge tilt the cartridge at a slight backward angle of approximately 30 degrees 6 Close the lid on the cartridge by lightly pressing down from the top until you hear a click 30o Click ...

Страница 27: ... 26 User Manual February 2020 Edition 4 Printing fromaPC ...

Страница 28: ...ed to print If printing from other programs please follow the guidelines in Section 4D When you open Seagull Scientific BarTender you will be given the choice to select an existing label or create a new one using a wizard Use the following instructions as a guide through the wizard setup process 1 Choose Start a new Seagull Scientific BarTender document 2 Select Blank Template Click Next ...

Страница 29: ... 28 User Manual February 2020 Edition 3 Select IColor 200 Click Next 4 Select Specify Custom Settings Click Next ...

Страница 30: ... 29 User Manual February 2020 Edition 5 Set the page size width and height to match labels installed in the printer Click Next 6 Select your label shape This is typically Rounded Rectangle Click Next ...

Страница 31: ...Manual February 2020 Edition 7 Set all of the margins to zero You can adjust the left margin and Top of Form in the Label Alignment Section Click Next 8 Set Rows and Columns to 1 for a standard label Click Next ...

Страница 32: ...t Template Size to be the same as the label size Click Next 10 Check the Picture box to add a background photo or graphic to your label Click Next If you click Finish the remaining default wizard options will be set and no picture will be added ...

Страница 33: ...if you are satisfied with the layout of the photo or graphic Otherwise you may try one of the other Size Methods in the drop down menu 12 Review the label setup summary If it is correct click Finish Your blank label or label with background will be displayed You can edit any of these initial settings by going to the File Menu and selecting Page Setup Basic and advanced settings are available on th...

Страница 34: ... Line button to add a horizontal or vertical line Add barcode Click the Barcode button Now click anywhere on your label A barcode settings window will appear Here you can choose any type of barcode and enter the value Page setup Click the Page Setup button to change your label size adjust corner radius or change the shape ADD TEXT Click the Text button Now click anywhere on your label Sample Text ...

Страница 35: ...rinter uses a standard Windows printer driver you can print from any application you would like There are just a few things to remember that will make it much easier 1 Set The Page Label Size In The Driver Seagull Scientific BarTender automatically prompts you for the size of the label that you are using When printing from any other program you must do this manually Before you print simply set the...

Страница 36: ...previous experience with printing is limited to printing letters and cards to 8 5 inch by 11 inch paper you probably are not familiar with an essential part of a label printing Print Alignment Standard printers feed a sheet and start printing based on the start of the sheet They also prohibit printing to the edge of the sheet This is to avoid any need for alignment The IColor 200 senses the beginn...

Страница 37: ...ght Subtract from the current value to move the printed label to the left Note Before adjusting this value make sure the label stock is properly loaded so that there is no gap between the edge of the liner and the fixed throat guide Any gap at this point will greatly affect the Left margin offset value needed to align the label Also if you adjust the value with improperly loaded label stock you wi...

Страница 38: ...imply change the size under the File Menu Page Setup If you are using other graphics programs you will need to change the page size in the application and in the printer driver preferences Left Margin Offset You must decrease the left margin offset to center the over bleed on the label If you over bleed by 03 you will need to decrease the Left Margin Offset by 0 4mm This will center the page size ...

Страница 39: ...d you will need to setup the driver with the appropriate print options Refer to the following steps to change or verify your default printer driver preferences These settings will apply to all new designs created in Seagull Scientific BarTender or other programs after the preferences were changed Existing labels saved in Seagull Scientific BarTender will not be affected since the preferences are s...

Страница 40: ...u will need to set this to the dimensions of your label Keep in mind that the dimensions are always relative to the width and height of the actual label in the printer Orientation of an image on the label should not change this setting See Section 2A for minimum and maximum label sizes Orientation There are two settings for orientation Portrait and Landscape If your text and graphics print left to...

Страница 41: ...s mode will look lighter than those printed in Vivid Graphics mode Skin tones especially will look more natural in this mode ICC Gloss Paper ICC Gloss Polyester and ICC Matte Bopp are all ICC calibrated color matching options Select the setting that corresponds to your installed media of the same type to produce ICC color matched prints NoteICC monitor calibration and additional setup is required ...

Страница 42: ... 41 User Manual February 2020 Edition 5 Printing from aMac ...

Страница 43: ...Color 200 Label Utility accesses most of the information it uses from the printer itself so the printer must be turned on and communicating for the program to open 2 Go to the Apple Icon System Preferences Printers and Scanners select the IColor 200 click on Options Supplies and Open Printer Utility Or you may simply print to the printer and the Utility will open The IColor 200 Label Utility has 4...

Страница 44: ...ou probably are not familiar with an essential part of label printing Print Alignment Standard printers feed a sheet and start printing based on the start of the sheet They also prohibit printing to the edge of the sheet This is to avoid any need for alignment The IColor 200 senses the beginning of the label with an optical edge Because of this it is necessary to align the printer to work with spe...

Страница 45: ...to the right Subtract from the current value to move the printed label to the left After adjusting the value click the Set Offsets button to send the value to the printer Note Before adjusting this value make sure the label stock is properly loaded so that there is no gap between the edge of the liner and the fixed throat guide Any gap at this point will greatly affect the Left Margin Offset value...

Страница 46: ...pre printed line black mark on the back of the label stock indicates the break between labels Black marks are required on clear label stock rolls or labels where the label waste matrix waste is left on the liner Black marks can also be used for irregular shaped labels circles larger than 4 6 inches or on any stock where the print starting position cannot be sensed using the label itself Continuous...

Страница 47: ... does not receive another print job within one second of the last print job in the queue You can use this feature to cut at the end of multi copy job multi page job or multiple individual jobs in the queue Cut After Button Press This setting will cut after you press the Load Feed button on the printer This can be used after one label or an entire job This feature is useful if you will not be prese...

Страница 48: ...ple individual jobs in the queue D Printing from Belight labels and addresses You can print to the printer from any program However Belight s Labels and Addresses is an affordable program that we recommend It saves time by eliminating the need to setup a custom page size for each label You may download a trial version at their website www belightsoft com To setup a label and print follow these ins...

Страница 49: ... on the list select ANY label and click Choose You will have to setup a new label before it will appear on the Custom tab Click on the information icon to display label size information Click on Change Layout 3 Click on the Custom Tab Choose Create New Click OK ...

Страница 50: ...el size 5 Change the Label Size and Layout Use this information as a guide In this example we will setup a 2 5 wide x 2 high label Label Width and Height should match Page Width and Height A standard corner radius rounded corner is 125 Paper Size should be set to Other Rows and Columns should be set to 1 All Margins should be set to zero All Spacing should be set to zero ...

Страница 51: ...ect the label you setup from the Custom Tab Click OK 7 Add images barcodes or text using the buttons across the top ribbon For more information on how to setup a label and use the software contract Belight or visit the Help menu When you are ready to print go to the file menu print ...

Страница 52: ... 51 User Manual February 2020 Edition 8 Choose the IColor 200 as the printer and click Next 9 You may print at this point However if you wish to adjust print settings click on the Show Details button ...

Страница 53: ... February 2020 Edition 10 Next click on the Layout menu to reveal additional menu options Choose Saturation Ink Quality 11 Set your Saturation Ink and Quality settings according to the guide in section 5F Click Print ...

Страница 54: ...not already on the list of available pages sizes you will need to create a new custom size 1 Open the program you would like to print from and select File Page Setup Using the Paper Size drop down menu select Manage Custom Sizes 2 Add a New Custom Paper Size Click the plus button to add a new custom paper size Enter the size on the right Be sure to adjust the top bottom left and right margins to 0...

Страница 55: ...n over bleed Note Make sure under scaling options to select Fit to Page in the print dialogue box if printing from Illustrator Left Margin Offset You must decrease the Left Margin Offset to center the over bleed on the label If you over bleed by 03 inches you will need to decrease the Left Margin Offset by 4 This will center the page size increase so there is an over bleed on both the left and rig...

Страница 56: ...n the driver The lower the Quality the faster the print Quality 1 provides the fastest print available while Quality 4 provides the best quality It is recommended that you experiment with the different levels when designing your label to find a good balance between print quality and print speed Quality 2 is the default Bi directional Printing Set to Yes for fastest print speed Requires an alignmen...

Страница 57: ...mages of people may produce skin tones that have a reddish tint Vivid Photos mode is best used for photographic images where accurate color reproduction is very essential Images printed in this mode will look lighter than those printed in Vivid Graphics mode Skin tones especially will look more natural in this mode NONE will use no color matching Ink Saturation This option controls the amount of i...

Страница 58: ... 57 User Manual February 2020 Edition 6 Trouble shooting and maintenance ...

Страница 59: ...ference between a label and a backing material by seeing through the label stock for light variations If it can not see through the label problems will arise If you must use this type of backing try label stock that has a black mark on the back to show where the label begins You will need to change the Stock Sensor Mode in the IColor 200 PrintHub or Printer Utility Mac 3 Insufficient Label Gap Dis...

Страница 60: ...orizontal printing See section 2B for label stock loading instructions and tips Left Margin Offset This adjustment is found on the Alignment tab of the IColor 200 PrintHub See Section 4D Page Size Often the page size is not large enough for the label If this is the case you may see white space on the right printer s left side of the label and no image over lap on the opposite side This indicates t...

Страница 61: ...ink levels via the IColor 200 PrintHub or Printer Utility Mac 4 Align Print Head Normally print head alignment is only necessary after changing a print head However in certain cases running the alignment again can improve print quality Align the print head by opening the IColor 200 PrintHub or Printer Utility Mac Click on the Align Print Head button on the Cartridge Utilities Tab second tab Follow...

Страница 62: ...ications which can result in print quality issues 12 Saturation If ink is bleeding decrease saturation in driver preferences C Color matching and design tips Whether you contract your graphic design or do it yourself these guidelines will help you get the best quality labels out of your IColor 200 1 Image Size Shape The image size should correspond with the size of the label you will be printing N...

Страница 63: ... the desired color matching try changing the source image to RGB and then exporting the image again in one of the universal formats mentioned above Note Often it is useful to request that your graphic designer provide you with several different formats for you to try printing For example you could request your image in six different formats A JPG BMP and TIF in RGB color mode and a JPG BMP and TIF...

Страница 64: ... print quality problems follow the steps below 1 Before moving on to the next step ensure that the ink level of the color cartridge is more than 10 If the ink level is lower than 10 replace the cartridge 2 Try cleaning the cartridge using the clean function in the IColor 200 PrintHub or Printer Utility Mac 3 Determine if printing is now acceptable by printing your image If the sample has missing c...

Страница 65: ...aper towels after removing from water 6 Place one paper towel on cartridge nozzles Gently press the paper towel with your finger Leave the paper towel on the nozzles for 30 40 seconds Cartridge nozzles Place one paper towel on nozzles Leave paper towel on nozzles for 30 40 seconds Gentle press paper towel with finger ...

Страница 66: ...e the ink out D Wipe drag the cartridge in the direction indicated E Repeat until all colors are seen on the paper towel After wiping the nozzles the paper towel should show all three colors If all three colors are present proceed to Step 8 If the paper towel doesn t show all three colors then repeat Step 7 If paper towel still doesn t show all three colors repeat Step 7 then replace the cartridge...

Страница 67: ...communication with the computer the LED lights may be used to help diagnose the problem L E D Explanation Intermittent Flashing Pause Printer is doing maintenance Appears during start up or after a cartridge change Slow Flashing Power Missing Label Stock Solid Power Light Power is on Rotating Ink Power and Pause LEDs Firmware update is in progress do not remove power or USB Dry excess water from c...

Страница 68: ... Guide should in most cases solve the problem If you still have difficulty contact the technical support using one of the methods listed below Source Location IColor Print Knowledge Base icolorprint com support Seagull Scientific BarTender Software Help Files Open the software Click on Help Menu Contents IColor Print Support https www icolorprint com get support ...

Страница 69: ... 68 User Manual February 2020 Edition 7 Technical specifications ...

Страница 70: ...nsor for die cut labels reflective sensor for labels and tags with black stripe can use continuous and pre printed labels and tags Supply Roll 6 152mm maximum diameter on 3 76mm core Ink Level Warning Calculates actual number of prints remaining based upon ink usage of graphics being printed patent pending Indicator Lights Power Pause Ink Controls Pause Feed Unload Operating Systems Window 7 8 10 ...

Страница 71: ... 70 User Manual February 2020 Edition 8 Index ...

Страница 72: ...Label Cost 22 Label Size 34 54 Label Tear Bar 5 Left Margin Offset 10 36 44 54 59 Load Feed Button 5 Low Ink Warning 24 Media Type 69 Movable Throat Guide 13 Orientation 11 39 Output Mode 36 44 46 Power LED 5 Print Alignment 35 43 58 Print Quality 40 55 60 63 Printer Driver Settings 38 55 Printing 26 34 41 47 53 Resolution 61 Reflective 62 Roll Arm 12 Roll Guide 12 Roll Specifications 9 11 Roll St...

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