About This Manual
The service guide gives the service representative the information needed to:
v
Install the Nways
®
Switch Administration Station (NAS) and its attached modem.
v
Analyze the problem or symptoms reported by the system user for the Nways
Switch Administration Station and its attached modem.
v
Restore normal operation to the Nways Switch Administration Station.
v
Exchange all the FRUs of the Nways Switch Administration Station.
v
Run diagnostics on the Nways Switch Administration Station.
Who Should Read This Manual
The person using this manual should be:
v
Trained to service the Nways Switch Administration Station
v
Familiar with the configuration and operation of the Nways Switch Administration
Station
The intended audience for this manual is Product-Trained Customer Engineers
(PT-CEs). The Product-Support Customer Engineer (PST-CE) is also expected to
refer to the manual when required to perform the same tasks as the PT CE.
How This Manual Is Organized
This manual is organized as follows:
Safety information is at the beginning of this book.
Chapter 1
Contains procedures for installing and configuring the Nways Switch
Administration Station and its modem
Chapter 2
Contains page number references for starting various service and
troubleshooting procedures
Chapter 3
Contains how to run diagnostics on the Nways Switch
Administration Station
Chapter 4
Contains the MAPs to be used for problem determination on the
Nways Switch Administration Station
Chapter 5
Contains the MAPs to be used for Nways Switch Administration
Station FRU replacement
Chapter 6
Contains the display exchange procedure
Appendix A
Contains the 2220 locations
Appendix B
Contains the configuration reference for NAS based on 6563
Appendix C
Contains the Hayes modem part number
Backmatter
Contains:
v
Bibliography
v
Glossary
© Copyright IBM Corp. 1998, 2000
xi
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