Replacement parts assume the remaining warranty of the parts they replace.
If a Machine does not function as warranted during the warranty period, IBM or
your reseller will repair or replace it (with a Machine that is at least functionally
equivalent) without charge. If IBM or your reseller is unable to do so, you may
return it to your place of purchase and your money will be refunded.
If you transfer a Machine to another user, warranty service is available to that user
for the remainder of the warranty period. You should give your proof of purchase
and this Statement to that user.
Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or call
IBM. In the United States, call IBM at
1-800-IBM-SERV (426-7378)
. In Canada,
call IBM at
1-800-465-6666
. You may be required to present proof of purchase.
Depending on the Machine, the service may be 1) a “Repair” service at your
location (called “On-site”) or at one of IBM's or a reseller's service locations (called
“Carry-in”) or 2) an “Exchange” service, either On-site or Carry-in.
When a type of service involves the exchange of a Machine or part, the item IBM
or your reseller replaces becomes its property and the replacement becomes yours.
The replacement may not be new, but will be in good working order and at least
functionally equivalent to the item replaced.
It is your responsibility to:
1. obtain authorization from the owner (for example, your lessor) to have IBM or
your reseller service a Machine that you do not own;
2. where applicable, before service is provided —
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provide,
b. secure all programs, data, and funds contained in a Machine,
c. inform IBM or your reseller of changes in a Machine's location, and
d. for a Machine with exchange service, remove all features, parts, options,
alterations, and attachments not under warranty service. Also, the Machine
must be free of any legal obligations or restrictions that prevent its
exchange; and
3. be responsible for loss of, or damage to, a Machine in transit when you are
responsible for the transportation charges.
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible may void the warranties.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
HOWEVER, SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
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