IBM 315, Руководство пользователя

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Getting Customer Support and Service
If you suspect a hardware problem, run the diagnostic tests and
make a note of any error messages you receive. Then look up the
message in Chapter 4, “Solving Problems” on page 121, and take
the appropriate action.
If you suspect a software problem, consult the documentation
(including README files) for the operating system or application
program.
Solving Problems
Many computer problems can be solved without outside assistance,
by using the online help or by looking in the online or printed
documentation that comes with your computer or software. Also,
be sure to read the information in any README files that come
with your software.
Most computers, operating systems, and application programs come
with documentation that contains troubleshooting procedures and
explanations of error messages. The documentation that comes with
your computer also contains information about the diagnostic tests
you can perform.
If you suspect a hardware problem, run the diagnostic tests and
make a note of any error messages you receive. Then look up the
message in the documentation and take the appropriate action.
If you suspect a software problem, consult the documentation
(including README files) for the operating system or application
program.
Getting Customer Support and Service
Purchasing an IBM PC hardware product entitles you to standard
help and support during the warranty period. If you need
additional support and services, a wide variety of extended services
are available for purchase that address almost any need.
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PC Server 315 User's Handbook