Table 8: Troubleshooting Codes
Alert/Fault/Error
Display
Type
Buzzer
Possible Cause
Suggested Corrective Action
GATE NO LOAD
FAULT 4
2 chirps/s
once per
minute
The Smart DC Controller detects there is
no load on the operator. The gate is not
operational while this fault is triggered.
Several possible causes:
• DC switch off
• Motor wires disconnected
1. Turn on DC power switch.
2. Replace drive belt.
3. Check DC motor wires.
4. Press RESET to clear fault.
LIMIT FAILED
FAULT 5
Not used in StrongArmPark DC.
STUCK GATE
FAULT 14 2 chirps/s
once per
minute
The Smart DC Controller has tried 3 times
to overcome a stuck gate/arm. The gate/
arm is non-operational while this fault is
triggered. Caused by broken gate/arm
hardware or ice/snow buildup.
1. Check and correct gate hardware
as required.
2. Press RESET to clear fault.
DIRECTION ERROR
ERROR 1
3 chirps/s
once per
minute
The Smart DC Controller detects that the
operator ran in the wrong direction.
Possible causes:
• Motor wiring
• Limit switch wiring (SwingSmart)
1. Check the following and correct,
as needed.
• Motor wiring
2. Press RESET to clear error.
!ACTION BLOCKED
PHOTO EYE CLOSE
Photo Eye
Close
1 chirp
indicates
command
cannot be
initiated
Operator received command to run, but
movement is prevented. Photo eye is
blocked or battery is dead.
1. Check the following and correct,
as needed.
•
Photo eye path. Realign photo
eye.
User Menu:
PE1, PHOTO EYE ALIGN
•
Photo eye battery
2. Press RESET to clear error.
!ACTION BLOCKED
PHOTO EYE OPEN
Photo Eye
Open
1 chirp
indicates
command
cannot be
initiated
Operator received command to run, but
movement is prevented. Photo eye is
blocked or battery is dead.
1. Check the following and correct,
as needed.
•
Photo eye path. Realign photo
eye.
User Menu:
PE1, PHOTO EYE ALIGN
•
Photo eye battery
2. Press RESET to clear error.
!ACTION BLOCKED
GATE EDGE
Gate
Edge
Sensor
1 chirp
indicates
command
cannot be
initiated
Operator received command to run,
but movement is prevented. Gate edge
blocked or disconnected. If tripped when
gate is moving, causes operator to enter
SAFE mode.
1. Check the following and correct,
as needed.
•
Obstructions, remove.
•
Faulty edge sensor.
2. Press RESET to clear error.
HY-5x FAILED
ERROR 3
3 chirps/s
once per
minute
Hy5x communication failure.
Caused by removal of Hy5x or lack of
integrity of the socket connection. The
display indicates which detector the
alert applies to: Exit Loop (ELD), Inside
Obstruction Loop (IOLD/IALD), Outside
Obstruction Loop (OOLD/OALD), or
Center Loop (CLD).
1. Press RESET to clear error.
2. Remove and re-seat the Hy5x.
3. If needed, replace the Hy5x.
64
MX3650-01 Rev. D
StrongArmPark DC Programming & Operations
© 2017
www.hysecurity.com