Table 8: Troubleshooting Codes
Alert/Fault/Error
Display
Type
Buzzer
Possible Cause
Suggested Corrective Action
I²C BUS ERROR
ALERT 10 2 chirps/s
every 15s
An Hy5x vehicle detector:
Communications error alert.
Hy5x has been removed or there’s a lack
of integrity of the socket connection.
The display indicates which detector the
alert applies to: Exit Loop (ELD), Inside
Arming Loop (IALD), Outside Arming Loop
(OALD), Center Loop (CLD).
Remove and re-install the Hy5x and
press RESET. Replace the Hy5x, if
necessary.
If communication is not re-
established within 30 seconds,
the controller will reset and the
message changes to
ERROR 3.
DETECTOR FAULT
ALERT 11 2 chirps/s
every 15s
An Hy5x vehicle detector: Malfunction
alert Caused by a fault within the Hy5x.
The display indicates which detector the
alert applies to: Exit Loop (ELD), Inside
Arming Loop (IALD), Outside Arming Loop
(OALD), Center Loop (CLD).
Remove and re-install the Hy5x and
press RESET. Replace the Hy5x, if
necessary.
ON TOO LONG
ALERT 12 2 chirps/s
every 15s
The Smart DC Controller has an active
loop input (Hy5x or box detector output)
for more than 5 minutes. The SDC “sees”
an active loop for more than 5 minutes.
The “active” loop can be actual or false.
The display indicates which detector the
alert applies to: Exit Loop (ELD), Inside
Arming Loop (IALD), Outside Arming Loop
(OALD), Center Loop (CLD).
1. Check traffic patterns at the site
and make sure that a vehicle is
not parked on the loop.
2. Determine if the loop is stable.
An unstable loop can hold the
detector in a triggered state.
3.
The loop and lead in wires
should be checked for problems
and replaced, if necessary.
4. Check sensitivity setting on the
detector.
STIFF GATE
ALERT 13 2 chirps/s
every 15s
The SDC detects a gate that, over time, is
requiring more power to move it. Usually
caused by degrading gate hardware
or debris in a slide gate track, this alert
appears in the history log. It does not
affect opening or closing the gate.
1. Check and correct gate hardware
as required.
2. Check motor brushes for
excessive wear.
STUCK GATE
ALERT 14 2 chirps/s
every 15s
The SDC detects that it cannot move the
gate at all possibly caused by broken gate
hardware or ice/snow buildup.
1. Manually move the gate. Verify
that it moves easily and is
unobstructed throughout gate
travel.
2. Check and correct gate
hardware, as required.
NO TARGET
ALERT 15 2 chirps/s
every 15s
The target magnet on the StrongArmPark
DC or on the chain (SlideSmart DC) is
missing or has not been detected.
1. Make sure target is properly
fastened. Did you move it or
unscrew it? Is the target magnet
or wires to it, broken?
2. Red LED light flashes in
the upper left corner of the
controller when it senses the
target. Did the red LED light
flash while opening or closing
the gate? If not, target is missing.
BAD COIN BATTERY
ALERT 17
3 chirps
at initial
power up
The small battery on the SDC is loose or
needs replacing.
1. Check for current software,
install update, if necessary.
2. Verify that the battery is properly
seated.
3. Replace coin battery.
4. Restore power.
5. Press RESET button.
62
MX3650-01 Rev. D
StrongArmPark DC Programming & Operations
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www.hysecurity.com
