Procedure
1. Access the Initialization Console.
2.
Select
Enable support access
.
The Support Login screen is displayed. The default support access mode is
ciphertext
.
3.
Select a support user:
hpesupport
or
hpeadmin
.
The system displays the ciphertext for the user. This ciphertext is required to generate the secure
support password.
To change the ciphertext for the support users, click
Cycle
.
Changing the ciphertext invalidates any passwords that were generated using the old ciphertext.
4.
To switch the support access mode between ciphertext and TOTP (Time based), click
Change Mode
and then click
OK
.
When in TOTP mode, the model and serial number required to generate the secure support password
is displayed.
144
The Initialization Console