5.
When a TPM 2.0 is installed, verify that the server is configured for UEFI boot mode.
6.
When migrating encrypted data to a new server, be sure to follow the recovery procedures in the
operating system documentation.
More information
UEFI System Utilities on page 143
Server response time is slower than usual
Symptom
The server response time is slower than usual.
Cause
• The drive is full.
• Operating system encryption technology is causing a decrease in performance.
• A recovery operation is pending on the logical drive.
Action
1.
Be sure the drive is not full. If needed, increase the amount of free space on the drive. Hewlett
Packard Enterprise recommends that drives have a minimum of 15 percent free space.
2.
Review information about the operating system encryption technology, which can cause a decrease in
server performance. For more information, see the operating system documentation.
3.
Use HPE SSA to verify that a recovery operation is not pending on the logical drive.
More information
HPE Smart Storage Administrator on page 145
HPE SmartDrive icons or LEDs illuminate errors for the wrong drive or an error
message is displayed in POST, HPE SSA, or HPE SSADUCLI
Symptom
• HPE SmartDrive icons or LEDs illuminate indicating an error.
• An error message is displayed in POST, HPE SSA, or HPE SADUCLI.
Action
Verify that the cabling from the drive backplane to the system board is correct.
For server-specific cabling information, see the server user guide.
More information
Server user guide on page 167
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Server response time is slower than usual
