Action
1.
Review the IML for messages indicating the NVDIMM controller error.
2.
Perform the steps indicated in the IML.
HPE Scalable Persistent Memory issues
The persistent memory drive does not appear in the OS
Symptom
When a persistent memory drive does not appear in the OS, this symptom usually indicates that the
underlying NVDIMM is mapped out.
Solution 1
Cause
Uncorrectable memory errors exist in the logical NVDIMM and address range scrubbing is not enabled.
Action
1.
In UEFI System Utilities, set the
Persistent Memory Address Range Scrub
option to
Enabled
.
a.
From the
System Utilities
screen, select
System Configuration
>
BIOS/Platform Configuration
(RBSU)
>
Memory Options
>
Persistent Memory Options
>
Persistent Memory Integrity
Check
.
b.
Select Enabled.
c.
Save your settings.
For more information, see the UEFI System Utilities user guide for your product on the Hewlett
Packard Enterprise website (
http://www.hpe.com/info/uefi/docs
).
Solution 2
Cause
Invalid configuration data exists on one or more backup storage devices.
Action
Initialize the backup storage devices.
Solution 3
Cause
Not enough physical memory exists on the server.
Action
• Check the IML for memory failures and perform the recommended action.
• Install additional memory.
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HPE Scalable Persistent Memory issues
