Hardware issues
Procedures for all ProLiant servers
The procedures in this section are comprehensive and include steps about or references to hardware
features that may not be supported by the server you are troubleshooting.
CAUTION:
Before removing or replacing any processors, be sure to follow the guidelines provided in
Processor troubleshooting guidelines
. Failure to follow the recommended guidelines can cause
damage to the system board, requiring replacement of the system board.
Power issues
Server does not power on
Symptom
The server does not power on.
Action
1.
Review the Server Health Summary.
2.
See the Power-on issues flowchart.
More information
Power-on issues flowchart on page 38
Using the Server Health Summary on page 28
Power source issues
Symptom
The server does not power on.
Cause
• The server is not powered on.
• Components or cables might not be properly connected or seated.
• The grounded power outlet is not working.
• The power cord is not functional.
• The power strip is not functional.
• The circuit breaker is in the off position.
• The line voltage is insufficient for the load.
• Sufficient power is not allocated to support the server.
Hardware issues
71
