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Symptom
Possible causes
Solution
The virtual tape drive
devices either disappear
or move to a different
operating system path
name (\\.\Tape0) on
a Windows host node
- but the Windows
Device Manager still
shows these virtual tape
drive devices as being
enabled and at the
original BusNumber/
TargetID/LUN Location.
There are two levels of logical device
binding in the Windows OS. At the
fi
rst level of logical device binding,
the FC HBA binds the FC WWPN
and FC LUN (Fibre Channel layer
devices) to a SCSI Bus Number,
SCSI Target ID, and SCSI LUN (SCSI
layer device). At the second level,
the Windows Removable Storage
Manager (RSM) will bind the SCSI
Bus Number, SCSI Target ID, and
SCSI LUN (SCSI layer device) to an
OS \\.\Tape# path name. Only
tape drives are subject to this second
binding level.
NOTE:
If you have built and connected
Windows nodes before installing
the VLS system, the Windows
tape device paths can break,
change, or disappear when RSM
is run. (Windows runs RSM by
default.) When RSM initially
discovers any removable storage
device, such as a tape drive, it
will make an entry in NtmsData
database. Once a tape drive is
listed in this NtmsData database,
the Windows OS can potentially
either break the second level OS
path name bind or re-bind it to
a different OS path name, even
with RSM in a "Disabled" state.
Delete the Windows NtmsData
database and put the RSM into the
Disabled state using the following
procedure :
1.
Disconnect the Windows node
from the SAN (label and unplug
all FC cables).
2.
Delete all
fi
les and folders under
the "./system32/NtmsData"
folder (location of the system32
folder varies from Windows
versions).
3.
In the Microsoft Computer
Management window, enable
and start the RSM.
4.
Bring up the Removable Storage
utility in the Microsoft Computer
Management window.
5.
Verify there are no Tape or
Library devices listed (other
than the direct attached devices
such as the CD-ROM drive)
6.
Stop and Disable the RSM
service in the Microsoft
Computer Management
window
7.
Reconnect the Windows node
to the SAN (plug all FC cables
back in to original HBA Ports)
8.
Repeat this process on all
Windows backup server nodes
The VLS cartridge
barcode numbers
displayed on Veritas
Netbackup do not match
the actual VLS cartridge
barcode numbers.
Netbackup has a 6 character
barcode limit. Only 6 characters of
the actual VLS cartridge barcode
numbers will be displayed.
See the Netbackup web site to
determine if the six character limit
can be changed. If the shortening
of the cartridge barcode numbers
removes characters from the barcode
numbers, making them no longer
unique, the barcode numbers cannot
be used with Netbackup. You must
create new cartridges with no more
than six character barcode numbers.
Netbackup on HP-UX
cannot build a device
fi
le for a VLS library(s).
Netbackup on HP-UX cannot see
virtual devices on a VLS.
Manually create the device
fi
le for
the virtual library(s). See the Veritas
Netbackup manual.
Netbackup does not
display the cartridge
barcodes for Autoloader
library emulations on the
VLS.
Real autoloader libraries do not
support barcodes.
This is normal and will not cause
problems.
148
Troubleshooting
Содержание StorageWorks 300
Страница 18: ...18 Introduction ...
Страница 50: ...50 Operation ...
Страница 55: ...Figure 25 Security Alert window 2 Click Install Certificate and then click OK HP StorageWorks 55 ...
Страница 60: ...60 User interfaces ...
Страница 86: ...86 Configuration ...
Страница 98: ...98 Management ...
Страница 118: ...1 18 CLI command set ...
Страница 127: ...USB LAN adapter components 11191 1 2 3 Item Description 1 USB LAN adapter 2 LAN cable 3 USB cable HP StorageWorks 127 ...
Страница 128: ...128 Component identification ...
Страница 142: ...142 Component replacement ...
Страница 150: ...150 Troubleshooting ...
Страница 161: ...Latvian notice Lithuanian notice Polish notice HP StorageWorks 161 ...
Страница 170: ...170 Specifications ...
Страница 176: ...176 Glossary ...