10 Series Owner’s Manual
25 YEAR LIMITED RESIDENTIAL WARRANTY
TO PLACE THE EQUIPMENT UNDER WARRANTY, THE
WARRANTY REGISTRATION CARD MUST BE COMPLETED
AND RETURNED BY THE ORIGINAL OWNER TO HAGUE
QUALITY WATER INTERNATIONAL WITHIN 30 DAYS OF
INSTALLATION.
Coverage
This warranty covers the Hague WaterMax® System delivered to the
original owner when the system is purchased for personal, family, or
household use. It is intended to cover defects occurring in workmanship
or materials or both.
Warrantor's Performance and Length of Warranty
Hague Quality Water International warrants that upon receipt from the
owner of any Hague Media Tank, Brine Tank, Valve Body, or the fine
mesh polystyrene resin found to be defective in material or
workmanship, Hague will repair or replace the defective item, at no
charge for that item, for 25 YEARS from date of installation.
Hague Quality Water International further warrants that upon receipt
from the owner of any other mechanical or electronic parts, which are
found to be defective in material or workmanship, Hague will repair or
replace the defective parts, at no charge for those parts for 3 YEARS
from date of installation; and thereafter will repair or replace the
defective parts only upon receipt of payment by the owner of the
following percentages of the then current list prices for the parts:
If more than 3 years from
If more than 7 years from
date of installation but not
date of installation but not
more than 4 years
more than 8 years
50%
70%
If more than 4 years from
If more than 8 years from
date of installation but not
date of installation but not
more than 5 years
more than 9 years
55%
75%
If more than 5 years from
If more than 9 years from
Date of installation
date of installation but not
more than 6 years
more than 10 years
60%
80%
If more than 6 years from
If more than 10 years
Date of installation
from date of installation
more than 7 years
100%
65%
All defective parts must be returned, along with the equipment serial
number and date of original installation, to an authorized Hague dealer or
Hague Quality Water International PREPAID, and replacement parts
will be returned by Hague to the owner FREIGHT COLLECT.
Further Exclusions and Limitations on Warranty:
This warranty is null and void unless the Hague System was
purchased from an independent Hague dealer
THERE ARE NO WARRANTIES OTHER THAN THOSE
DESCRIBED IN THIS WARRANTY INSTRUMENT.
This warranty does not cover any service call or labor costs incurred with
respect to the removal and replacement of any defective part or parts.
Hague Quality Water International will not be liable for, nor will it pay
service call or labor charges incurred or expended with respect to this
warranty.
In the event the water supply being processed through this product
contains bacterial iron, algae, sulfur, tannins, organic matter, or other
unusual substances, then unless the system is represented as being
capable of handling these substances in the system specifications, other
special treatment of the water supply must be used to remove these
substances before they enter this product. Otherwise, Hague Quality
Water International shall have no obligations under this warranty.
This warranty does not cover damage to a part or parts of the system
from causes such as fire, accidents, freezing, or unreasonable use, abuse,
or neglect by the owner.
This warranty does not cover damage to a part or parts of the system
resulting from improper installation. All plumbing and electrical
connections should be made in accordance with all local codes and the
installation instructions provided with the system. The warranty does not
cover damage resulting from use with inadequate or defective plumbing;
inadequate or defective water supply or pressure; inadequate or defective
house wiring; improper voltage, electrical service, or electrical
connections; or violation of applicable building, plumbing, or electrical
codes, laws, ordinances, or regulations.
THIS WARRANTY DOES NOT COVER INCIDENTAL,
CONSEQUENTIAL OR SECONDARY DAMAGES.
ANY IMPLIED WARRANTIES ON THE PRODUCT DESCRIBED
IN THIS WARRANTY WILL NOT BE EFFECTIVE AFTER THE
EXPIRATION OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty
lasts or the exclusion or limitation of incidental or consequential
damages, so the above limitations and exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
Claims Procedure
Any defects covered by this warranty should be promptly reported to
Hague Quality Water International at 4343 South Hamilton Road,
Groveport, Ohio 43125. In writing about the defects, please provide the
original owner's name, telephone number, and original address; serial
number and model number of the product; date of purchase; and name of
dealer from whom purchased. Hague Quality Water International
reserves the right to replace defective parts with exact duplicates or their
equivalent.
For Owner’s Reference
__________________________ __________________________
Model No.
Equipment Serial No.
__________________________ __________________________
Installation Date
Installer’s Signature
_________________________________________________________
Independent Dealer
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