GE LOGIQ S8, Руководство по обслуживанию

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GE H
EALTHCARE
D
IRECTION
5394227, 12 LOGIQ S8/LOGIQ E8 S
ERVICE
M
ANUAL
Section 7-5 - Gathering Troubleshooting Data (R4.2.5x and later) 7 - 41
7-5-4 Collecting a screen capture with logs (cont’d)
To collect a screen capture with logs
:
1.) Press
Alt+D
. The System Problem Reporting dialog box opens.
2.) Enter the following information:
- System ID serial number
- Software version
- System date and time of occurrence
- Sequence of events leading to issue
- Whether the issue is repeatable
- Imaging mode, probe, preset/application
- Media brand, speed, capacity, and type
3.) To authorize the collection of protected information, check
Include Protected Information,
requires Admin privileges
. If this box is checked, the system creates two log files with the
following format name:
- log_<SN>_<DATE>_<TIME>_DB.zip
- log_<SN>_<DATE>_<TIME>_ProtectedInfo_DB.zip
Where <SN> is the serial number, <DATE> is the date in format YYMMDD and <TIME> is the time
in format HHMMSS.
4.) To include a duration, check
Time Duration
and select a duration from the dropdown.
5.) Under
Destination
, select a storage media or Service directory for remote viewing.
6.) Click the
Store
button.
NOTE: To save to a CD/DVD or USB Flash Drive, you MUST select CD/DVD Recordable or USB drive
as the destination device, otherwise the data is written to the default Export/Service directory
on the hard drive. The Export/Service directory is only used for remote service and is not
intended for images or report storage use.
For a CD/DVD, the LOGIQ™ S8 automatically formats an unformatted disk, gathers logs and writes it
out to the disk.
The subsequent file is compressed and time stamped. The screen capture is a bitmap which eliminates
the possibility of artifacts from compression.