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Expanding Array is
displayed as
Critical .
Known issue and should be
corrected in the next software
release. During an array expansion, the
array remains in a fault tolerant
state. Should a drive failure occur
during the expansion, the
operation continues until it has
completed, then if a hot spare is
assigned, a rebuild operation
begins automatically. If a hot spare
is not assigned, replacing the failed
drive with a known-good drive
after the expansion causes a
rebuild to start, assuming you have
the
Auto Hot Spare option
selected in the Controller
Parameters. During the rebuild
operation, the array is critical.
The controller’s IDs
or Configuration
WWN was changed
and there is a
communication
failure. When you change the controller
IDs, a new nexus is established
which requires the operating
system and software to
establish new communication
paths. If you are using Microsoft Windows
you can use the StorView rescan
feature to relocate the storage
solution(s). See
“Rescan” on
page 103 .
StorView displays
the message
No
storage solution
found.
The host operating system is
not able to see the storage
solution. Make sure that the Fibre devices
appear in your HBA’s BIOS.
Make sure that you have the latest
driver installed for your HBA.
Probe the SCSI enclosure to make
sure that you see the solution.
Reboot the host and the storage
system.
StorView displays
the message
Lost
communication with
server. The server
maybe down.
During heavy host operations
or data I/O, the system may
become too busy to complete
CGI requests from the GUI in the
time allocated. After several updated attempts
have failed, this message is
displayed. At this time you can try
to use the browsers’ refresh
function to reload the StorView
GUI. If that is unsuccessful, you may
need to stop, then restart the
StorView Server service. If you
continue to receive this message,
close the browser and wait until I/O
traffic has slowed before
re-opening the StorView GUI. You
still continue to receive e-mail
notifications and event logging.
During heavy data
I/O, changing the
configuration fails,
and a message says
the controller is
busy. The controller’s onboard
resources are fully utilized. We do not recommend
configuration changes during
heavy I/O traffic. You can either wait
until there is less data traffic or keep
re-trying the command until it is
successful.
Enclosure Main
window image is
dimmed or greyed
out.
The Enclosure Support option
has been disabled. Access the CONTROLLER window by
clicking the Controller icon. Make
sure that the Enclosure Support
option is checked, then click APPLY .
Close the window.
Symptom Reason Solution