Kalea Bay LED Outdoor Fireplace
REV. B Page 37
ERROR CODE TROUBLESHOOTING
Error Codes
The control module has the ability to detect problems with the fireplace and will initiate error codes when they occur. If an
error code occurs the control module will emit a series of “beeping” patterns to determine the error. Due to the outdoor
environment, it may be difficult to hear the control module “beeping” inside the fireplace We suggested to “listen” at the
vents or next to the burner tube.
The error codes listed below will guide you through troubleshooting issues.
Ignition Safety Error:
One short beep every one second.
Cause:
Pilot did not light within the trial period of 50-60 seconds therefore step motor will turn gas valve to OFF position.
Corrective Action
: Press OFF button to clear. Wait 30 seconds and try again.
Recycle Safety Error:
Two short beeps every one second.
Cause:
1. Pilot automatically lights and drops out 3-times within 2-minutes causes step motor to turn gas valve to OFF
position. 2. Someone has pressed the ON/OFF button 6-times within 2-minutes causing the step motor to turn gas valve
to OFF position.
Corrective Action:
Press OFF button to clear. After 5-minutes the beeping will stop then retry.
Sensor Safety Error:
Four short beeps every one second (constant beeping).
Cause:
Pilot flame sensor voltage too high, ground circuit not properly connected, pilot ground wire loose or not
connected, or motor not plugged into control module; therefore, step motor will turn gas valve to OFF position.
Corrective Action:
Press OFF button to clear. Wait 30-seconds to thermocouple to cool down. If persist, then check other
possible causes and retry.
Thermal Safety:
Four short beeps every two seconds.
Cause:
System has overheated and exceeded 170°F internal temperature limit and the step motor will turn gas to OFF.
Corrective Action:
Internal temperature must cool down to below 160°F then press the OFF button to clear and retry.
Communication Safety:
One short beep every four seconds.
Cause:
Transmitter and module are not communicating properly. Could be related to distance greater than 20-feet away
from each other or weak/dead batteries in one or the other.
Corrective Action:
Module must receive a signal from transmitter
