EN
74
Problem
Possible causes
Solution
The Wi-Fi board does not
communicate correctly with
the inverter inside of which it is
installed (inconsistency in the
detected data read by the board),
or when working in “Access Point
Mode”, it’s not possible to access
the Web User Interface.
The Wi-Fi board of the inverter
could be damaged.
Request a service intervention to check that the inverter
Wi-Fi board is working correctly.
Wrong Inverter Date/Time settings. Check if Date/Time has correctly set on the inverter; correct
it if necessary.
Alternating difficulties in the local
connection to the Web User
Interface.
The inverter might not be correctly
powered (for example, if the
inverter is switched off at night,
the Web User Interface cannot be
accessed).
Access to the Web User Interface only when the inverter is
correctly powered.
The Wi-Fi connection signal
between the device in use and
the router or the Inverter, may not
have sufficient power or it may be
disturbed by obstacles which affect
the communication.
Make sure that the signal between the Wi-Fi devices which
interact with the inverter are sufficiently high and that any
obstacles such as metal cages or walls, walls in reinforced
concrete or strong electromagnetic fields do not affect
communication.
Although the Inverter has been
configured correctly in “Station
Mode” and works correctly on the
local network, no data has been
transmitted to the Aurora Vision®.
The MAC address used to register
the inverter on the Aurora Vision®
platform is not the same as the
actual address associated with the
inverter.
Make sure that the MAC address registered on the Aurora
Vision® platform is actually the one associated with the
inverter. If it is not, modify the registered MAC address.
The Wi-Fi network to which the
Inverter is connected, could be
protected by a Firewall which
prevents the remote exchange
of data with the Aurora Vision®
platform.
Contact the network administrator in order to have the
Firewall configured so that the remote exchange of data
between the Inverter and the Aurora Vision® platform is
allowed.
It is not possible to access the Web
User Interface using the IP address
when the inverter is operating in
“Station Mode – DHCP”.
An incorrect dynamic IP address
is being used to access the Web
User Interface or the IP address
could have been modified by the
Wi-Fi router to which the inverter is
connected.
The IP Address used to access the
Web User Interface was lost.
Access the Web User Interface using via “AP Mode” (refer
to
paragraph to know how
to connect via “AP Mode”) and read the current IP Address
in “CONNECTIVITY > Wi-Fi” section (“CONNECTIVITY
menu”).
Access the Web User Interface using the “Host Name”
that could be obtained writing this url http://ABB-XX-XX-
XX-XX-XX-XX.local replacing the “X” with the hex digits
of the MAC address of the inverter (it can be found on the
“Communication Identification Label” placed on the side
of the inverter or applied during the commissioning phase
to the plant documentation). The DNS or multicast service
must be enabled on router.
Note: This connection method doesn’t work on Android
devices.
If possible, access the pages of the Wi-Fi router web server
to which the inverter is connected and read the new dynamic
IP address assigned to the Inverter.
The Wi-Fi router doesn’t allow the
connection to local IP address.
Tipically this happen on company
networks.
Contact the network administrator to allow the Wi-Fi router
to connect to local IP address.
The device doesn’t allow the
connection to local IP address.
Tipically this happen with company
devices.
Contact the system administrator to allow the device to
connect to local IP address.
Using an Android devices, a
notification advise that internet
connection is missing when trying
to connect to the Access Point
Wi-Fi network created by the
inverter and ask for connection
confirmation.
Known behavior of Android
devices. Android OS always check
if internet connection are available
and ask for confirmation if it’s not
present.
Confirm the connection request in the notification of Android
devices by clicking “Yes”.
Содержание FMR-PVS-10-TL-SX
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