NexLog Recorder User Manual v2.2.0
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When adding new custom field the above options can be configured. However,
when editing an existing custom field, only the Verifier and Editable options can
be changed. This is because the Field Name, Type, and Indexed Status end up
in the database schema and cannot be efficiently changed. Changing these
values would require deleting and re-adding the custom field, which would have
the side effect of deleting any information stored in this field for any recording
on the recorder.
Deleting a custom field using the 'Delete' Button will also delete any data stored
in the custom field for any recording in the database.
4.6.6. Call Suppression
The Call Suppression form provides the means to suppress, or prevent, calls
from recording (audio data will not be recorded, but the recorder retains non-
audio data about the calls). This feature can be used for a variety of purposes,
including implementing a legally mandated attorney-client privilege, or assuring
privacy for undercover officers or high-ranking officials.
Two mutually-exclusive suppression methods are provided:
Suppress on match (Blacklist):
Suppresses recording for all calls that match a
telephone number in the list. The recorder discontinues recording a call as
soon as the telephone number is recognized.
Record on match (Whitelist):
Suppresses recording for all calls except for
those that match a telephone number in the list.
The suppression method applies to the entire list of telephone numbers rather
than to individual telephone number entries. To select a suppression method,
click on the radio button next to it.
The Suppress DTMF feature applies to all call suppression. When recording is
suppressed for a call and this feature is enabled, the recorder will not store a
record of the telephone keypad dialing tones (Touch-Tones*) that occur during
the call. This can be useful to prevent the storage of sensitive data transmitted
by DTMF during a call, such as social security numbers, passwords, and
personal identification numbers. Click the
Suppress DTMF
checkbox to enable
this feature.
To suppress recording, you must select a suppression method and create a list
of telephone numbers. Then you must enable record suppression on a channel-
by-channel basis via the boards setup page. The following instructions describe
how to create and manage a list of telephone numbers.
To add a new entry to the list of numbers, click
Add Pattern
button. This allows
you to enter in Suppression Digits, and a Description.
Enter a full or partial telephone number. A call containing this numeric
sequence within its telephone number will cause a match. For example, if you
enter 800-555-1234, any calls from this number will cause a match, but if you
