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NexLog Recorder User Manual v2.2.0
If the combination of parameters selected and data available in the recorder's
database does not provide enough information for Web Reports to draw a
specific graph or table, that graph will be replaced by a 'Not Enough Data'
Message in your report. These messages will occur, for example, if you attempt
to generate a Month-by-Month Report during your recorder's first month of
usage, or attempt to generate a channel-by-channel report and give a channel
range which does not have any recordings recorded on it.
Note that Dates and Times specified in Reports are generally in UTC and not
your local time zone.
Figure 35
—Example report for Month at a glance
The remainder of this section will discuss some of the specific reports available:
Call Count by Metadata Field
: The parameters are a month and year and a
Metadata field (Metadata Fields are configured under Recording->Custom
Fields). The report will contain a graph showing the call counts of the top 50
values in that metadata field. For example, if you select 'CallerID' as the
Metadata field, and January 2011 as your month, you will see a graph of the
call counts for each of the 50 most common numbers from which calls were
recorded.
Month at a Glance
: For this report, you will choose a specific month, such as
'January 2011', and a set of channels on the recorder via a Multiselect List Box.
The Report will contain several graphs of call activity during the month on the
selected channels broken down in various ways. For example, you will see a bar
chart of call count per channel, and line graphs showing call volume by day and
call volume by hour-of-day. In addition, you will see a bar chart of "total record
time per day' showing how many channel/minutes of data were recorded during
a specific day of the specified month on the channels selected.
Duration Outliers
: A troubleshooting or abnormality report to show you how
many very short or very long recordings were recorded. You select a Start Date
and End Date for the report as well as a list of channels to be considered. In
