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Access Code
Port
Provides access to a device, station or trunk from within the system.
PEX
Peripheral Expansion Module for GKT 4321 models. The PEX units enables the following:
Additional distance between GKT and the main cabinet, by providing an external power supply input,
connecting up to 3 DPEM units, Additional listen only headset/ handset/ tape recorder connection.
Recall-
Automatic
The call that you have transferred to another extension that is busy or that does not answer, or that you have put
on ‘hold’, which has returned to you after a predetermined time-out period.
Station/
Extension
Each Coral internal telephone is called a station/extension and it performs many activities dealing with input
and output along the communications system.
Station Group
A number of stations linked together (members) for a common function, such as ACD/ UCD group or Boss
group. A station can be defined as a member of many ACD/ UCD groups and/or Boss groups.
Stutter
A tone heard when the handset is lifted indicating that there is a message waiting for you.
Telephony
Features
The GKT is part of the Coral family of telephones that have access to a rich array of telephony features that are
user activated. The features supplied by the Coral PABX appear in the graphic display whenever the GKT is
engaged.
The features are automatically updated whenever there is a Coral software version update.
Time-Out
A predetermined period of time allowed to complete a specific function. If the function is not completed, for
example dialing, the caller is dropped and the exchange equipment freed for other users. See also Recall-
Automatic.
Transfer/ Xfer
While engaged on a call you can initiate a feature by pressing the XFER (Transfer) key. XFER provides you
with a special distinctive dial tone, which enables you to either transfer the call, or activate a feature. XFER
puts the second party on Hold and provides one of the following: music, reorder tone, busy tone or no sound at
all, as defined system-wide. If your Coral is connected to another PABX you may have to use the FLASH key
instead of the XFER key. The XFER key is used for local Coral features, while the FLASH key is used to flash
on trunks. In some systems, if you are not connected to a DTMF destination, transfer can be carried out by
dialing ‘1’ instead of pressing the XFER key. In some systems transfer is applied automatically when you dial a
number (see also Auto Transfer).
Trunk
An outside line from the telephone company that terminates at the customer’s location.
Trunk Group
A number of trunks linked together (members) for a common outgoing function.
