467
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Appendix/Troublesho
oting
Troubleshooting
z
Check first whether the software update is required. If necessary, update the software.
→
p.481
z
Problems are categorized. Color text indicates problems, and black text indicates the points to check and
reference pages.
Power/Battery
The power does not turn on (The FOMA terminal
cannot be used)
●
Is the battery pack properly attached?
→
p.40
●
Has the battery run out?
→
p.42
It takes some time to turn on the power after
pressing and holding
y
for 1 second or longer
●
Data checking may take time (e.g. if the phonebook is
full of data).
→
p.91
The animation shown on the right appears and an
alarm tone sounds
●
The battery has run out.
Recharge the battery.
→
pp.41, 43
Cannot charge the battery (the charge lamp does
not light)
●
Is the battery pack properly attached to the FOMA
terminal?
→
p.40
●
Is the adapter firmly plugged into the electrical outlet or
cigarette lighter socket?
→
p.42
●
Are the adapter and the FOMA terminal correctly
connected (is the AC adapter firmly connected to the
FOMA terminal or the desktop holder)?
→
p.42
Battery becomes low soon even when fully
charged
●
The battery life may soon be over. The battery life may
be shortened depending on the usage environment.
→
p.41
●
Battery time varies depending on usage.
→
p.41
Communication (Phone/i-mode
Connection)
“
” appears and calls cannot be made
●
Are you out of range or is the reception poor?
→
p.44
Cannot make a call by pressing the dial keys
●
Is Original lock for “Keypad dial” under “Dial/sending
mail” set?
→
p.131
●
Is Keypad lock set?
→
p.132
●
Is Restrict dialing set?
→
p.136
I dialed a number and initiated a call, but all I hear
is a busy tone
●
Did you start dialing before hearing the dial tone?
→
p.48
●
Did you forget to dial the area code?
→
p.48
●
Is “Please wait” displayed?
i-mode, i-mode mail, i-
α
ppli and i-Channel cannot
be connected
●
Is “Host selection” set to other than “i-mode”?
→
p.200
●
If you had started using the FOMA terminal before you
subscribed to i-mode, turn the power off and then turn it
back on.
Receiving Calls (Ring Tone/Image/
Illumination)
Cannot receive calls or hear the ring tone
●
Are any of the following functions set?
Restrictions
→
p.136
• Call rejection
• Call acceptation
• Call Forwarding
• Voice Mail
Ring time (sec.)
→
p.138
• Set mute seconds
Reject unknown
→
p.138
Call setting w/o ID
→
p.137
• Unknown: Reject
• Payphone: Reject
• User unset: Reject
●
In manner mode?
→
p.101
●
In Public mode (Driving mode)?
→
p.64
●
Is Original lock for “Incoming call” under “Incoming/Mail
disp.” active?
→
p.131
●
In Self mode?
→
p.139
●
Is the start time of Voice Mail or Call Forwarding
service set to “0 seconds”?
→
pp.412, 414
●
Is Caller ID Request set to “Activate”?
→
p.415
●
Is mova valid with the Dual Network service?
→
p.415
●
Is the ring volume set to “Silent”?
→
p.63
●
Is the ring time of Record message set to “0 seconds”?
→
p.67
The incoming call operations (ring tone
sounding, vibrator, incoming call lamp flashing)
are not performed when a call arrives
●
The incoming call operations (ring tone sounding,
vibrator, incoming call lamp flashing) are not performed
until the set time is reached, when a call arrives from a
phone number not stored in the phonebook or from a
caller who does not notify his/her caller ID and if “Set
mute seconds” under “Ring time (sec.)” is set to “ON”.
→
p.138
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