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SYSTEM

ADMINISTRATION

AND

SPECIAL FEATURES GUIDE

for

OfficeServ

™ 

100, OfficeServ

™ 

500

OfficeServ

™ 

7000 Series

May 2006

Samsung Telecommunications America reserves the right without prior notice to revise information in
this guide for any reason. Samsung Telecommunications America also reserves the right without prior
notice to make changes in design or components of equipment as engineering and manufacturing
may warrant. Samsung Telecommunications America disclaims all liabilities for damages arising from
the erroneous interpretation or use of information presented in this guide.

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TABLE OF CONTENTS

ABOUT THIS BOOK

.................................................................................... 1

SPECIAL FEATURES

System Ring Plans .......................................................................................................... 2

Manual Ring Plan Change ............................................................................................ 2

Temporary Ring Plan Override ....................................................................................2

Calling The System Operator ...................................................................................... 3

Operator Recalls .............................................................................................................. 3

Executive Barge-in .......................................................................................................... 3

Walking Class of Service ................................................................................................4

In/Out of Group ................................................................................................................4

Direct Inward System Access (DISA) ........................................................................ 5

DISA Security .................................................................................................................... 6

Forced Account Codes  ............................................................................................ 6–7

Authorization Codes ...................................................................................................... 7

Using the Tie Line ...................................................................................................... 7–8

CALLER ID SPECIAL FEATURES

Abandon Call List ............................................................................................................ 9

CID on SMDR  .................................................................................................................... 9
Number to Name Translation ......................................................................................9

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Содержание OFFICESERV 100 Series

Страница 1: ...Samsung Telecommunications America disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide TABLE OF CONTENTS ABOUT THIS BOOK 1 SP...

Страница 2: ...7 Program System Speed Dial Numbers 18 20 Program System Speed Dial Names 20 Program Personal Speed Dial Numbers for Other Stations 21 23 Program Personal Speed Dial Names for Other Stations 23 24 Cre...

Страница 3: ...re available on an individual tenant basis and may be set automatically or manually Automatic Ring Plans have an individual start time and will remain in that mode until the beginning of the next defi...

Страница 4: ...ption is selected the barger will take priority over the line This means unless you barger hang up first the station or line you barged into will still be connected to you when the station you barged...

Страница 5: ...sys tem To make another call press Q receive dial tone and dial another number Press and hang up when finished 5 6 NOTE Outgoing DISA calls are controlled by the dialing class of the station identi fi...

Страница 6: ...and you can make an outside call in the usual manner The sta tion then follows the dialing class for that authorization code If you enter an incor rect code the station returns error tone This code m...

Страница 7: ...he abandoned calls list To view the list of abandoned incoming calls for which CID information has been received Dial 64 and dial the system administrator passcode Scroll through the entries using the...

Страница 8: ...ode Default passcodes cannot be used Enter the station number to be investigated You can now press BARGE to barge in on the conversation OR You can press NND to view more information about the call OR...

Страница 9: ...tem Day and Time MMC 705 System Speed Dial MMC 706 System Speed Dial Name MMC 722 Station Key Programming 11 CHANGING FEATURE PASSCODE You can change individual feature passcodes This program is used...

Страница 10: ...AM KEYS UP DOWN Select the extension number HOLD Press to reset the passcode Open customer programming and follow the instructions below ACTION DISPLAY 1 Press TRSF and then dial 101 201 PASSCODE Disp...

Страница 11: ...er case NOTE When the character you want appears on the same dial pad key as does the previous character press the UP key to move the cursor to the right DCS KEYSETS COUNT 1 2 3 4 5 DIAL 0 Q Z 0 DIAL...

Страница 12: ...and exit programming OR press SPK to store and advance to the next program 17 PROGRAM STATION GROUP NAMES This program is used to assign a character name or identification for each station group You...

Страница 13: ...data and advance to next program A Does not have a function B Inserts a FLASH C Inserts a PAUSE D Changes the dialing type from pulse to tone E Hides and displays digits F Changes display to speed di...

Страница 14: ...ogramming OR press SPK to store and advance to the next program 21 PROGRAM PERSONAL SPEED DIAL NUMBERS FOR OTHER STATIONS Individual station users can program their own numbers but in cases where this...

Страница 15: ...SPEED DIAL followed by the number to be dialed 05 9 4264100_ e g 4264100 OR press the right soft key to return to step 2 OR press the left soft key to return to step 3 OR press HOLD to clear an entry...

Страница 16: ...do not answer The OfficeServ 100 OfficeServ 500 and OfficeServ 7000 systems allow 15 mes sages to be programmed in the system list in MMC 715 and each station can pro gram 5 messages individually PROG...

Страница 17: ...KEY ASSIGNMENTS You can view station key assignments and add extenders to some of the program mable keys for easy one touch operation of frequently used features An extender is a number that makes an...

Страница 18: ...to return to step 2 5 Press TRSF to store and exit programming 205 KEY EXTEND OR press SPK to store and advance to the 18 DS207 next program 29 PROGRAMMING ACCOUNT CODES This program is used to add or...

Страница 19: ...r values UP DOWN Used to select extension number SPK RLS Save data and advance to next program ACTION DISPLAY 1 Press TRSF and then dial 502 201 NO ANS FWD Display shows 010 SEC 31 2 Dial the station...

Страница 20: ...the ability to set as many as 20 different holidays Each hol iday will override the System Operating Mode for that particular date with a pro grammed ring plan PROGRAM KEYS UP DOWN Used to scroll thr...

Страница 21: ...clear previous entry ANS RLS Used to select ALL ACTION DISPLAY 1 Press TRSF 315 SET RELOCATION Display shows EXT _ EXT 2 Enter first station number e g 202 SET RELOCATION Press RIGHT soft key to move...

Страница 22: ...ith an assigned SYSTEM ALARM button will ring and cause the SYSTEM ALARM button to flash amber A phone with a display should be used so that the alarm information can be viewed When an alarm occurs th...

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