Table 1. System Messages
NOTE:
If the system message you received is not listed in the table, check the documentation for the application program that you were
running at the time the message appeared and/or the operating system documentation for an explanation of the message and a
recommended action.
Message
Cause
Action
Address mark not found
The basic input/output system (BIOS)
found a faulty disk sector or could not
find a particular disk sector.
See "
Drive Problems
."
Alert! Previous attempts at booting this
system have failed at checkpoint [
nnnn
].
For help in resolving this problem, please
note this checkpoint and contact Dell
Technical Support.
The system has failed to complete
the boot routine three consecutive
times for the same error.
See "
Getting Help
" for instructions on
obtaining technical assistance, and
report the checkpoint code (
nnnn
) to the
support technician.
Attachment failed to respond
The diskette drive or hard drive
controller cannot send data to the
associated drive.
See "
Drive Problems
."
Bad command or file name
The command for file name you
entered does not exist or is not in the
pathname you specified.
Make sure you have spelled the
command correctly, placed spaces in the
proper location, and used the correct
pathname.
Bad error-correction code (ECC) on disk
read
The diskette drive or hard drive
controller detected an uncorrectable
read error.
See "
Drive Problems
."
Controller has failed
The hard drive or the associated
controller is defective.
See "
Drive Problems
."
Data error
The diskette or hard drive cannot
read the data.
Run the chkdsk utility in the Microsoft
Windows operating system to check the
file structure of the diskette or hard drive.
See your operating system
documentation for more information.
If you are using another operating
system, run the appropriate utility to
check the file structure of the diskette or
hard drive. See your operating system
documentation.
Decreasing available memory
One or more dual in-line memory
modules (DIMMs) may be faulty or
improperly seated.
See "
System Memory Problems
."
Diskette drive 0 seek failure
Diskette drive 1 seek failure
A cable may be loose, or the system
configuration information may not
match the hardware configuration.
See "
Drive Problems
."
Diskette read failure
A cable may be loose, or the
diskette may be faulty.
See "
Drive Problems
."
Diskette subsystem reset failed
The diskette drive controller may be
faulty.
Run the
Diskette
tests in the
Dell
Diagnostics
.
Drive not ready
No diskette is in the drive. The
operation requires a diskette in the
drive before it can continue.
Put a diskette in the drive or close the
drive latch.
Diskette write protected
The diskette write-protect feature is
activated.
Remove the diskette from drive A, and
move the write-protect tab to the
unlocked position.
Gate A20 failure
One or more DIMMs may be loose.
See "
System Memory Problems
."
General failure
The operating system is unable to
carry out the command.
This message is usually followed by
specific information
—
for example,
PRINTER OUT OF PAPER.
Respond
by taking the appropriate action.
Hard disk configuration error
The hard drive failed initialization.
See "
Drive Problems
."
Hard disk controller failure
Hard disk failure
Hard-disk drive read failure
The hard drive failed initialization.
See "
Drive Problems
."
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