DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET
FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING
AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell's three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice
or the separate service contract that you will receive.
If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's Exchange Policy in effect on the date of the
exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the
expiration of the warranty period in order for the repair(s) to be covered by the limited warranty.
One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)
Guarantee
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products,
purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in
materials, workmanship, and design affecting normal use, for a period of one year from the original purchase date. Products for which proper
claims are made will, at Dell
’
s option, be repaired or replaced at Dell
’
s expense. Dell owns all parts removed from repaired products. Dell uses
new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by
unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must
always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the
customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may
refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and
from Dell
’
s repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or
equally protective packaging together with the details listed above and the return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other
guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end user
’
s sole
and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any
other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
This Guarantee does not impair or affect mandatory statutory rights of the end-user against and/or any rights resulting from other
contracts concluded by the end-user with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/
Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul
–
RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 -
11° Piso
Col. Lomas Altas
11950 México, D.F.
NOTE: If you chose one of the available warranty and service options in place of the standard three-year limited warranty described in the
preceding text, the option you chose will be listed on your invoice.
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