DATREND Systems venTest, Руководство по эксплуатации

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Warranty
Warranty and Product Support
Datrend Systems Inc. ("DSI") warrants the venTest Unit (the "Datrend product") to be free from defects in materials and
workmanship under normal use and service for one (1) year from the date of original purchase. During the warranty
period DSI will, at our option, either repair or replace defects in materials and workmanship at no charge; provided the
Datrend product is returned (shipping, duty, brokerage and taxes prepaid) to DSI. Any and all transportation charges
incurred are the responsibility of the purchaser and are not included within this warranty. This warranty extends only to
the original purchaser and does not cover damage from abuse, neglect, accident or misuse or as the result of service
or modification by other than DSI. IN NO EVENT SHALL DATREND SYSTEMS INC. BE LIABLE FOR
CONSEQUENTIAL DAMAGES.
This warranty is subject to the following limitations:
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Standard Accessories: 90 day limited warranty
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Re-calibration of the instrument, which has a recommended annual calibration frequency, is not covered under the
warranty.
No warranty shall apply when damage is caused by any of the following:
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Power failure, surges, or spikes,
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Damage in transit, when moving the instrument, or if the unit is dropped,
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Improper power supply such as low voltage, incorrect voltage, defective wiring or inadequate fuses,
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Accident, alteration, abuse or misuse of the instrument,
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Fire, water damage, theft, war, riot, hostility, acts of God, such as hurricanes, floods, etc.
Only serialized products (those items bearing a distinct serial number tag) and their accessory items are covered under
this warranty. PHYSICAL DAMAGE CAUSED BY MISUSE OR PHYSICAL ABUSE IS NOT COVERED UNDER THE
WARRANTY. Items such as cables and non-serialized modules are not covered under this warranty.
This warranty gives you specific legal rights and you may have other rights, which vary from province to province, state
to state, or country to country. This warranty is limited to repairing the instrument to DSI's specifications.
When you return an instrument to DSI for service, repair or calibration, we recommend shipment using the original
shipping foam and container. If the original packing materials are not available, we recommend the following guide for
repackaging:
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Use a double-walled carton of sufficient strength for the weight being shipped.
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Use heavy paper or cardboard to protect all instrument surfaces. Use non-abrasive material around all projecting parts.
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Use at least four inches of tightly packed, industrial-approved, shock-absorbent material all around the instrument.
DSI will not be responsible for lost shipments or instruments received in damaged condition due to improper packaging
or handling. All warranty claim shipments must be made on a prepaid basis (freight, duty, brokerage, and taxes). No
returns will be accepted without a Return Materials Authorization ("RMA”) number. Please contact to obtain an RMA
number and receive help with shipping/customs documentation.
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