D15332.01 MX200 G2 and MX300 G2 Administrator Guide CE8.0, NOVEMBER 2015.
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Cisco TelePresence MX200 G2 and MX300 G2
Administrator Guide
Sign in to the web interface and navigate to
Maintenance >
System Recovery
.
Revert to the previously used software image
About the previously used
software image
If there is a severe problem with the video
system, switching to the previously used
software image may help solving the
problem.
If the system has not been factory reset
since the last software upgrade, the
previously used software image still
resides on the system. You do not have to
download the software again.
We recommend you to back up the log files and configuration
of the video system before you swap to the previously used
software image.
Back up log files and system configuration
1. Select the
Backup
tab.
2. Click
Download Logs
and follow the instructions to save the
log files on your computer.
3. Click
Download Configuration Backup
and follow the
instructions to save the configuration file on your computer.
Revert to the previously used software image
Only administrators, or when in contact with Cisco technical
support, should perform this procedure.
1. Select the
Software Recovery Swap
tab.
2. Click
Switch to software: cex.y.z...
, where x.y.z indicates the
software version.
3. Click
Yes
to confirm your choice, or
Cancel
if you have
changed your mind.
Wait while the system resets. The system restarts automatically
when finished. This procedure may take a few minutes.
Introduction
Configuration
Peripherals
Maintenance
System settings
Appendices
Maintenance
