724-746-5500 | blackbox.com
724-746-5500 | blackbox.com
Page 5
Table of Contents
Table of Contents
1. Specifications ................................................................................................................................................................... 7
2. Overview
................................................................................................................................................................... 8
2.1 Introduction ........................................................................................................................................................... 8
2.2 What’s Included ..................................................................................................................................................... 8
2.3 Related Documentation ......................................................................................................................................... 8
2.4 Hardware Description ............................................................................................................................................ 9
2.4.1 IPBX424 ...................................................................................................................................................... 9
2.4.2 IPBX1224 .................................................................................................................................................. 10
2.4.3 Hardware Features ................................................................................................................................... 11
3. Installation ................................................................................................................................................................. 14
3.1 Installation Examples ............................................................................................................................................ 14
3.2 Installation Steps .................................................................................................................................................. 16
3.2.1 Step 1: Prepare for Installation ................................................................................................................. 16
Step 1A: Inspect the Hybrid PBX and VoIP Gateway Hardware ................................................................ 16
Step 1B: Verify Package Contents ............................................................................................................ 16
Step 1C: Obtain Auxiliary Memory ........................................................................................................... 16
Step 1D: Configure Your Computer ......................................................................................................... 17
Step 1E: Obtain Networking Cables ......................................................................................................... 17
Step 1F: Obtain PSTN Network Connections ............................................................................................ 17
Step 1G: Install a Broadband Connection................................................................................................. 17
Step 1H: Sign Up for VoIP Service ............................................................................................................ 17
Step 1I: Collect Phone Information ........................................................................................................... 17
Step 1J: Read All Safety Disclaimers and Installation Warnings ................................................................ 18
3.2.2 Step 2: Install the Hybrid PBX and VoIP Gateway ..................................................................................... 18
Step 2A: Install Auxiliary Memory ............................................................................................................ 18
Step 2B: Connect Power .......................................................................................................................... 18
Step 2C: Connect All Cables .................................................................................................................... 18
3.2.3 Step 3: Run the Setup Wizard .................................................................................................................. 19
Step 3A: Review the Installation Checklist ................................................................................................ 21
Step 3B: Configure Administrator Account Credentials ............................................................................ 22
Step 3C: Set the System Date and Time ................................................................................................... 23
Step 3D: Configure Network Settings ...................................................................................................... 24
Step 3E: Configure Users .......................................................................................................................... 26
Step 3F: Configure Phones ....................................................................................................................... 29
Step 3G: Configure VoIP Lines ................................................................................................................. 31
Step 3H: Configure Ring Groups .............................................................................................................. 33
Step 3I: Configure Incoming Call Rules .................................................................................................... 35
Step 3J: Configure Outgoing Call Rules .................................................................................................... 37
Step 3K: Configure Connections to a Remote Branch Office ................................................................... 39
Step 3L: Configure Voicemail Settings ...................................................................................................... 41
Step 3M: Finish the Wizard and Apply Your Settings ............................................................................... 42
3.2.4 Step 4: Test Your Installation .................................................................................................................... 43
Step 4A: Connect to the Command Center ............................................................................................. 43
Step 4B: Verify Your Configuration ..........................................................................................................44
Step 4C: Connect a VoIP Phone and Make a Call .................................................................................... 47
Step 4D: Receive a Call ............................................................................................................................48
Step 4E: Record Voicemail ........................................................................................................................ 49