B. Braun OUTLOOK ES Series, Руководство оператора

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O
UTLOOK
®
ES O
PERATOR
’
S
M
ANUAL
118
951128 Rev E (11/10)
TECHNICAL SUPPORT
If the pump fails to respond to the operating or troubleshooting procedures listed in this
manual and the cause cannot be determined, discontinue use and forward it to an authorized
B. Braun Service Center.
Should it be necessary to return the pump for repair, contact Technical Support at B. Braun
Customer Service at (800) 627-PUMP. A Returned Materials Authorization number will be
provided. Carefully pack the pump (preferably in the original packing), and ship it prepaid to
the address below. B. Braun cannot assume any responsibility for loss or damage to returned
instruments while they are in transit.
Service and product performance information, operation training, service training, and service
manuals may be obtained from the manufacturer by contacting:
B. Braun Medical Inc.
1601 Wallace Drive, Suite 150
Carrollton, TX 75006
Attn: Service Manager
or call (800) 627-PUMP
Product complaints may be sent to the Quality Assurance Manager at the above address.
With each complaint, please include:
• the pump’s serial number and software revision,
• a description of the difficulty experienced,
• the pressure limit setting,
• the rate setting,
• the initial volume(s) to be infused,
• the type of fluid(s),
• the amount of time between the start of the infusion and the time the difficulty was
noticed,
• the message displayed at the time the difficulty occurred,
• the catalog and lot number of the set(s) in use,
• the diagnostic code (if applicable), and
• any other information which might aid in the investigation of the complaint.
Authorization to return products must be received from B. Braun prior to shipment. Please
contact Customer Service at the above phone number for a Returned Materials Authorization
Number.
CLINICAL SUPPORT
The customer may speak with a Registered Nurse for clarification of operating instructions or
clinical applications for the Outlook® ES. A Clinical Support Specialist may be reached at
(800) 854-6851.