Deploying Avaya IP Office™ Platform IP500 V2
Page 336
15-601042 Issue 30j (18 May 2015)
IP Office™ Platform 9.1
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13.11.6 Avaya Communicator
Avaya Communicator is a user softphone application which allows the user to make and answer their calls from a range
of telephone devices. Avaya Communicator client software is available Windows, iPad and Android devices.
Details
License
See the table below.
Languages
Dutch, English (UK), English (US), French, Italian, Brazilian Portuguese, Russian and Spanish.
Avaya Communicator is supported on IP Office standard mode systems. The features available to the user depend on
how the user is licensed for Avaya Communicator and whether the system also includes
one-X Portal for IP Office
and
Voicemail Pro
.
Avaya Communicator Mode
Lite Mode
Advanced Mode
Basic Features
·
Make calls, hold calls, mute and
transfer calls.
·
System directory.
·
Local application call log.
·
Make calls, hold calls, mute and
transfer calls.
·
System directory.
·
Local application call log.
Advanced Features
(Require one-X Portal for IP Office and
Voicemail Pro)
–
·
User directories and call logs via one-
X Portal for IP Office
·
Presence (XMPP).
·
2-Party Instant Messaging
·
2-Party video calls.
·
Dual extension support.
User Profile
Any user profile.
·
Office Worker or
·
Power User.
Licenses
Required
System License
–
·
Essential Edition*
·
Preferred Edition
User Licenses
·
Avaya Softphone license.
·
Office Worker or
·
Power User.
System Mode
IP Office
Essential Edition
Yes
–
IP Office
Preferred Edition
Yes
Yes
Client Connection
Support for basic mode features is
provided directly by the IP Office
system.
Support for advanced mode features is
provided by the one-X Portal for IP
Office and Voicemail Pro applications.
·
Client Software
The source for the Avaya Communicator client software depends on the user device. However, since Avaya
Communicator is supported on a number of Avaya platforms, in all cases the installer must ensure that they
obtains a Avaya Communicator client that specifically states IP Office support.
Windows PC Requirements
For PC requirements refer to the appropriate IP Office installation or implementation manual for the application. For
operating system and browser support refer to
Operating System Summary
.
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