Troubleshooting – Error Codes
MN-29805 • Rev 11 • 07/18 • Combitherm CT Express Installation Manual 47
Error
Code
Error Call Out
in Display
Description of Error
Possible Cause(s)
E13
Boiler Temperature High
Steam generator
temperature too hot
– Immersion element is not submersed in water due to scale
build up on the water level probe/inside the tank.
– Immersion element contactor stuck closed.
– Faulty B4 steam generator temperature probe connection at
relay board.
– Faulty B4 temperature probe.
E15
Condensor Temperature High
Condensor water
temperature too high
– Untreated water supply line is disconnected or
shut off.
– Cooling solenoid is not being energized when B3 probe is
above set point.
– Faulty B3 condensate temperature probe connection at
relay board.
– Faulty B3 condensate temperature probe.
E20
HACCP Only - B11 Core Temperature Probe
Single Point Fault
Error E20 is not shown in display. Instead a
probe sign with “?” is shown as popup window.
In case the customer cooks in time mode
during first step and during second step
switches to probe mode but has no probe in
place, the error E20 will be shown in the error
code list and HACCP list.
Single point core
temperature probe
defect or disconnected
– Probe not installed inside oven.
– Faulty B11 Single Point Core Temperature probe receptacle
connection at relay board.
– Faulty B11 single point core temperature probe.
– Debris buildup on probe receptacle pins inside of
the oven.
E21
N6 Oven Cavity Temperature Probe Fault
N6 probe “open”
– Faulty N6 oven cavity temperature probe connection at
relay board.
– Faulty N6 oven temperature probe.
E22
B10 Core Temperature Probe Multipoint Fault
Multipoint core
temperature probe
defect or disconnected
– Faulty B10 multipoint core temperature probe connection at
relay board.
– Faulty B10 multipoint core temperature probe.
E23
B4 Boiler Probe Fault
B4 probe “open”
– Faulty B4 boiler temperature probe connection at relay board.
– Faulty B4 boiler temperature probe.
E24
B5 Bypass Probe Fault
B5 probe “open”
– Faulty B5 steam bypass probe connection at
relay board.
– Faulty B5 steam bypass probe.
E25
B3 Condensor Probe Fault
B3 probe “open”
– Faulty B3 condensor probe connection at relay board.
– Faulty B3 condensor probe.
E26
N8 Immersion Element Safety Probe Fault
N8 probe “open”
– Faulty N8 safety temperature probe connection at relay board.
– Faulty N8 safety temperature probe.
E27
N8 Immersion Element Temperature Too
High
Immersion element
too hot
– Scale buildup inside steam generator and/or on water
level probe.
– Immersion element contactor stuck closed.
– Faulty N8 safety temperature probe.
E34
Steam Generator Drain Pump Fault
Water level in steam
generator does not
drop during cleaning
program
– Scale buildup inside the steam generator and/or water level
probe.
– Obstruction on inlet side of steam generator drain pump.
– Boiler steam generator pump not being energized.
– Steam generator drain pump defective.
E36
Steam Temperature High
Oven cavity
temperature is too
high when operating
in steam mode or
combination mode
– Water supply is not connected or shut off.
– Low water pressure.
– Y1 solenoid valve not energized on a call for steam.
– Y1 solenoid faulty.
– Flow restrictor obstructed.
– Water injection pipe obstructed.
– Steam bypass hose obstructed.
– B5 steam bypass probe dirty or faulty.
Содержание CT Express Combitherm CTX4-10E
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