Product Manual - ZMORPH FAB
166
19.2 Troubleshooting
Help and support
Symptom
Cause
Solution
Filament is not going
through the nozzle.
▪
The material is tangled.
▪
The material is
defective.
▪
The nozzle is clogged.
▪
The material is blocked
inside the extruder.
▪
Check if the material is not tangled and the spool is
properly installed.
▪
Check if the material is properly inserted inside the tool.
▪
Check if the used material is not defective (there are no
bubbles, the diameter is constant etc.).
▪
Check if the end of the material is cut at a right angle
▪
Contact with Technical Support.
The print doesn’t
stick to the worktable
(warpinig)
The print is warping.
▪
Work table is not clean.
▪
There is no adhesive.
▪
First layer is too high
above the work table.
▪
The temperature of
the work table is too
low.
▪
Check if the work table cleaned.
▪
Make sure there is adhesive agent applied.
▪
Perform new autocalibration.
▪
Restore factory default, and repeat
the calibration process.
▪ Use 1-point manual calibration to set proper Z0 value.
▪
Make sure that the work table has a proper
temperature.
The print is cracked.
▪
No covers attached.
▪
Improper print
temperature.
▪
Make sure that covers are attached on the machine.
▪
Make sure the print temperature is right according to
the material manufacturer’s specifications.
▪ Make sure that the .gcode file is designed correctly.
The print is melted.
▪
The print temperature
is too high.
▪
There is no cooling fan
attached.
▪
Make sure that the cooling fan is attached.
▪
Make sure the print temperature is right according to
the material manufacturer’s specifications.
▪ Make sure that the .gcode file is designed correctly.
▪
Check if the thermistor is correctly installed inside
the heating block.
No connection via USB.
▪
PC is not detecting
the machine.
▪
Check the USB cable with other device.
▪
Push the red reset button in front of the machine.
▪
Check for drivers update.
