Product Manual - ZMORPH FAB
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3.1.4
The warranty does not apply to the consumable parts (such as nozzle, PTFE tube, jagger, toothed
belts, glass part of the table, bearing, filter) unless failure has occurred due to a defect in materials or
manufacture.
3.1.5
The warranty shall cease to apply in the event of:
a) any product modification by any person not authorized by Zmorph;
b) any repair attempts of product by any person not authorized by Zmorph;
c) other interference in the product carried out by any person not authorized by Zmorph.
3.1.6
The warranty service does not apply to the actions stipulated in the User Guide which the user is
obligated to perform on their own and at their own expense.
3.1.7
The warranty applies without territorial restrictions.
3.2 Acceptance of warranty claim
3.3 Claim processing period
3.2.1
The warranty claims may be accepted either at the shop where the product was purchased or at the
authorized service or at Zmorph’s registered office
3.2.2
Acceptance of warranty claim requires:
a) returning a completed warranty claim during a warranty period to the Service Center;
b) including the name of the product, the date of purchase, a detailed description of the damage, as
well as the description of the defect in the warranty claim;
c) attaching the original proof of purchase to the warranty claim;
d) delivering the defective product to Zmorph’s registered office at the Customer’s expense.
3.3.1
The Service Team shall repair the defective product within 14 working days from the date of delivery
of the defective product with the complete warranty claim to the correct Service Center.
3.3.2
The claim processing period may be extended by the time necessary to import the required replace-
ment parts of the product. In all cases the Customer shall be informed on the extended claim processing
period.
Warranty and liability
