Product Manual - ZMORPH FAB
165
Help and support
19. Help and support
19.1 Support request
In concern for Zmorph Fab customers, our company provides technical support to solve the problems. In
case of problems with the machine or toolhead, review the troubleshooting suggestions in this instruction.
If the information provided with the instruction is insufficient you should contact your local supplier from
which you bought the machine or contact directly Zmorph Technical Support by submitting the request on
the website:
support.Zmorph3d.com/hc/en-us/requests/new
Before you submit the request please prepare all of the required information:
▪
Machine serial number.
▪
Firmware version of the machine.
▪
Error name if it occur in front LCD screen.
▪
Video or photo which shows the problem is not required
but it will help us to solve your problem faster.
If you have a print-quality problem, please provide information like: type of material, material producent,
used toolhead, attached .gcode file, slicer you used for preparing the .gcode file.
